We are looking for an Accounting Operations Coordinator to support daily financial and operational activities in Baltimore, Maryland. This position plays an important role in billing, bookkeeping, procurement coordination, and vendor administration, helping maintain accurate records and timely processing across multiple workflows. The ideal candidate brings strong experience with QuickBooks Online, accounts receivable, and accounts payable, along with the organization and follow-through needed to manage competing priorities effectively.

Responsibilities:
• Oversee customer account administration by maintaining portal access, updating account preferences, and assisting with payment setup questions.
• Handle incoming billing communications, resolve payment-related inquiries, and provide support for account updates with accuracy and professionalism.
• Prepare recurring and service-based invoices, complete necessary billing revisions, and review transactions to confirm completeness and correctness.
• Reconcile customer balances, monitor outstanding receivables, and assist with follow-up efforts to support timely collections.
• Record deposits, perform daily account matching, and complete routine bank reconciliations within QuickBooks Online.
• Maintain accurate bookkeeping and financial data across accounting records while contributing to month-end close support as assigned.
• Coordinate post-sale operational steps to help ensure orders are purchased, received, delivered, billed, and tracked through completion.
• Review purchasing and vendor information for accuracy, compare pricing options, and maintain organized procurement documentation.
• Process vendor invoice records, support accounts payable activities, and maintain tax, exemption, and compliance-related documentation.
• Assist with audit requests, business licensing documentation, and process improvement efforts that strengthen efficiency and accuracy.

• At least 3 years of experience in accounting support, bookkeeping, billing, procurement, or a related business operations role.

• Hands-on experience using QuickBooks Online for transactional processing and record maintenance.

• Working knowledge of both accounts receivable and accounts payable procedures.

• Proficiency with Microsoft Office applications, with particular strength in Excel.

• Strong attention to detail and the ability to keep financial and operational records well organized.

• Effective written and verbal communication skills for working with customers, vendors, and internal teams.

• Ability to manage multiple deadlines and shifting priorities in a fast-paced environment.