We are looking for a Surgery Scheduler to support a busy healthcare team. This long-term contract position focuses on coordinating surgical appointments, confirming coverage details, and helping patients move through the scheduling process with accuracy and care. The ideal candidate brings strong organizational skills, confidence working in Epic EMR, and the ability to communicate clearly with patients, providers, and insurance representatives.

Responsibilities:
• Coordinate surgical appointments by aligning physician availability, facility calendars, and patient needs to ensure timely scheduling.
• Communicate with patients to review procedure dates, preparation steps, and required documentation before surgery.
• Verify medical insurance benefits, obtain prior authorizations when needed, and confirm coverage for scheduled procedures.
• Maintain accurate scheduling records and update patient information within Epic EMR and related systems.
• Work closely with surgeons, clinical staff, and external facilities to resolve scheduling conflicts and support smooth case coordination.
• Track pending items such as referrals, approvals, and clinical documentation to prevent delays in the surgical timeline.
• Respond to patient and staff inquiries regarding appointments, procedure logistics, and scheduling changes in a clear and organized manner.• Previous experience scheduling surgeries or complex medical appointments in a healthcare setting.
• Working knowledge of insurance verification processes, including benefit review and authorization support.
• Proficiency using Epic EMR for scheduling, documentation, and patient record management.
• Strong attention to detail with the ability to manage multiple cases and deadlines accurately.
• Effective written and verbal communication skills when working with patients, providers, and payer representatives.
• Ability to handle sensitive health information with professionalism and confidentiality.