Job Summary
We are seeking a French Bilingual CSR/Data Entry professional for a temp-to-hire remote opportunity supporting customers in a structured insurance contact center environment. This French/English Bilingual Customer Service Representative role is ideal for a detail-oriented customer service professional who can communicate clearly, manage inbound customer needs, and accurately document information across multiple systems.
This position offers the stability of an insurance industry environment, clear processes, supportive team leadership, and the opportunity to build long-term career potential through a temp-to-hire path. The team values professionalism, accuracy, dependable communication, and a positive service mindset. This is a customer service focused role with no outbound sales responsibilities.
Key Responsibilities
- Handle inbound customer calls and provide professional assistance with questions, concerns, and service requests.
- Communicate clearly with customers in both French and English while delivering accurate information and support.
- Make outbound calls to insurance agents and brokers to verify information as needed.
- Respond to customer correspondence and requests via email while maintaining a professional tone.
- Review documentation, perform data entry, and update customer records within insurance tracking systems.
- Navigate multiple platforms while following established procedures, quality standards, and productivity expectations.
Compensation and Benefits
- Salary range: $40,000 to $50,000 per year.
- Job type: Temp-to-hire.
- Work arrangement: Remote.
- Candidates must currently reside in the United States.
- Customer service role only, with no outbound sales responsibilities.
This company offers growth and a great group of people to work with.