Job Summary

We are seeking a Health Insurance Representative for a temporary remote contract opportunity supporting individuals with healthcare coverage questions, applications, eligibility, and plan updates. This call center role is a great fit for customer service professionals who are empathetic, detail-oriented, and comfortable working in a structured, compliance-focused environment.

As a Health Insurance Representative, you will help callers navigate important healthcare coverage needs while using multiple systems, following established procedures, and protecting sensitive information. This opportunity offers paid training, a consistent weekday training schedule, and the chance to build valuable experience in the insurance and healthcare support industry.

Key Responsibilities

- Answer inbound calls from individuals seeking assistance with healthcare coverage options, eligibility, applications, and account updates.
- Process enrollments, terminations, life event changes, and demographic updates accurately in system applications.
- Document customer interactions clearly and completely while following established procedures.
- Provide compliant support related to health plan information and customer inquiries.
- Escalate complex issues as needed while following privacy, security, and HIPAA protocols.
- Participate in training, team meetings, and updates to stay current on system changes and policy requirements.

Compensation and Benefits

- Pay rate: $17.00 per hour.
- Employment type: Temporary contract assignment.
- Assignment length: September through the end of December.
- Work arrangement: Remote, must be located in the United States.
- Training schedule: Monday through Friday, 8:00 AM to 4:30 PM ET.
- Training duration: 45 days with 100% attendance required.
- On-camera participation is required during training, meetings, and job preview.
- Occasional Saturdays may be required during enrollment periods.

This company offers growth and a great group of people to work with.