Title - TEMP Leave, Accommodations & Workers' Compensation Administrator
Location - Aliso Viejo CA
Duration - 6 Months (Possibility of extension)

Vertical Description:
This role is responsible for end-to-end administration of employee leaves of absence, workplace accommodations, and workers’ compensation claims, supporting a global employee population with the majority of activity focused in the United States. This role serves as a key point of contact for employees, managers, HR Business Partners, Payroll, and external vendor partners to ensure accurate, timely, compassionate, and compliant case management. The administrator will maintain documentation, coordinate vendor processes, track and report metrics, support development of communications and training, and help continuously improve the employee experience and operational effectiveness across leave, accommodations, and claims.

In addition to leave and accommodation responsibilities, this role supports adjacent programs including wellbeing, disability, behavioral health, etc. to ensure employee awareness and utilization when applicable. The role partners closely with the leave and accommodation administrators, Benefits, HR Business Partners, Payroll, and Legal to ensure consistent processes, risk mitigation, and positive employee outcomes.

Job Responsibilities
Leave of Absence (LOA) Administration
· Serves as day-to-day administrator for leave programs, including intake, eligibility assessment, notices, documentation tracking, designation, and return-to-work coordination while applying judgement to complex or non-standard situations
· Ensures accurate coordination of job-protected leaves (as applicable), company paid leave, and wage replacement programs, partnering with Payroll/Benefits for pay and benefit premium impacts.
· Interpret and apply federal, state and local leave and accommodation requirements to individual cases, ensuring compliant and equitable outcomes.
· Partners with the Company’s leave administrator as applicable (e.g., Tilt) to facilitate smooth case handling, employee communications, and resolution of escalations.
· Coordinates return-to-work transitions including restrictions review, manager guidance, and appropriate documentation/work status updates.
· Maintains consistent, empathetic employee communications while preserving confidentiality and appropriate access controls.

Workplace Accommodations
· Administers the interactive accommodations process from intake through determination and implementation, including documentation review, manager coordination, and follow-up.
· Partners with the Company’s accommodations platform/vendor as applicable (e.g., Disclo) to manage requests, track documentation, and support timely outcomes.
· Coordinates with HR, Legal, and business leaders on complex cases (e.g., overlapping leave/accommodation issues, performance considerations, safety-sensitive roles).
· Supports accommodations documentation workflows (e.g., medical necessity/job accommodation request materials) and maintains complete case files.

Workers’ Compensation (WC) Claims Administration
· Coordinates workers’ compensation claims intake, reporting, and ongoing case administration with carriers/TPAs and internal stakeholders.
· Works with managers, EHS/Safety (as applicable), and HR to obtain incident details, support investigations, and facilitate required documentation.
· Supports return-to-work planning for WC claims, including transitional duty coordination, restrictions management, and alignment with leave/accommodation processes when overlapping.
· Monitors claim status, follow-ups, and vendor responsiveness to ensure timely decisions and appropriate employee support.

Compliance, Documentation, and Risk Management
· Ensures processes align with applicable laws and policies, maintaining accurate records, audit-ready documentation, and appropriate retention practices.
· Manages sensitive medical and personal information with strict confidentiality and need-to-know access.
· Maintains and improves standardized templates, forms, case notes, and playbooks; identifies gaps and proposes process improvements.
· Supports internal reporting and trend analysis (e.g., volume, durations, outcomes, vendor SLAs, return-to-work success indicators).

Stakeholder Partnership & Service Delivery
· Serves as a trusted partner to employees and managers—providing clear guidance, setting expectatio