Insight Global is seeking a Technical/ Operational Readiness Program Analyst to support our Project and Program Managers in the successful execution of a complex program. This role is critical in bridging the gap between project management and our technical teams working on cutting-edge solutions in Cloud environments. The ideal candidate will have a technical background and a passion for organization, enabling them to effectively track, document, and support the lifecycle of advanced software development, operational readiness, end user communications and integration projects. You will be a key individual contributor, responsible for providing analytical support, facilitating communication, and ensuring project objectives are met in a fast-paced, Agile environment.

Job Responsibilities:
• Perform operational duties such as organizing tasks, tracking progress, gathering information, and ensuring execution of technical and end-user communication initiatives.
• Collaborate with leads to track software development and integration tasks within an Agile framework, utilizing tools like Confluence, Jira, and GitLab.
• Collect and organize project data to support analysis, reporting, and recommendations on communication timelines.
• Analyze on-premises environments and map system dependencies to determine migration readiness.
• Perform project management tasks, including tracking schedules, maintaining action items, and updating all project documentation.
• Assist in translating stakeholder needs into technical requirements, user stories, workflows, and use cases under program guidance.
• Work with a team to determine the optimal migration strategy for different labs.
• Prepare clear, action-orientated meeting materials that capture key technical notes, decisions, and follow-up needs.
• Summarize key technical information and produce briefing materials for both technical and non-technical stakeholders.
• Conduct stakeholder interactions and engagement activities under the direction of program guidance.
• Collaborate with cross-functional teams to consolidate and align related workstreams.
• Create detailed runbooks, rollback strategies, and migration process documentation for knowledge sharing.Insight Global is seeking a Technical/ Operational Readiness Program Analyst to support our Project and Program Managers in the successful execution of a complex program. This role is critical in bridging the gap between project management and our technical teams working on cutting-edge solutions in Cloud environments. The ideal candidate will have a technical background and a passion for organization, enabling them to effectively track, document, and support the lifecycle of advanced software development, operational readiness, end user communications and integration projects. You will be a key individual contributor, responsible for providing analytical support, facilitating communication, and ensuring project objectives are met in a fast-paced, Agile environment.

Job Responsibilities:
• Perform operational duties such as organizing tasks, tracking progress, gathering information, and ensuring execution of technical and end-user communication initiatives.
• Collaborate with leads to track software development and integration tasks within an Agile framework, utilizing tools like Confluence, Jira, and GitLab.
• Collect and organize project data to support analysis, reporting, and recommendations on communication timelines.
• Analyze on-premises environments and map system dependencies to determine migration readiness.
• Perform project management tasks, including tracking schedules, maintaining action items, and updating all project documentation.
• Assist in translating stakeholder needs into technical requirements, user stories, workflows, and use cases under program guidance.
• Work with a team to determine the optimal migration strategy for different labs.
• Prepare clear, action-orientated meeting materials that capture key technical notes, decisions, and follow-up needs.
• Summarize key technical information and produce briefing materials for both technical and non-technical stakeholders.
• Conduct stakeholder interactions and engagement activities under the direction of program guidance.
• Collaborate with cross-functional teams to consolidate and align related workstreams.
• Create detailed runbooks, rollback strategies, and migration process documentation for knowledge sharing.

Required Skills & Experience

• Active Secret clearance required
• Bachelor’s degree with 5+ years of relevant experience in technical project management, program analysis, stakeholder engagement,