HC
Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group’s Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems. Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group’s additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com.
The Dock Attendant works under the supervision of the Dock Supervisor. Dock Attendant works in coordination with the marine crew to ensure the safety of passengers boarding/de-boarding at the dock. Dock Attendant provide passengers with safe, secure, and hospitable guest service at all times.
We are seeking talented, service-minded individuals who are committed to absolute guest satisfaction in a fun environment. Candidates must be 18 years old, professional, dependable, enthusiastic, friendly and work alone effectively. Ideal candidate must also be able to handle crowds in a calm and professional manner. Customer service and cash handling experience is preferred.
Duties and Responsibilities:#HB1
The RESPECT Service System embodies our mission, vision, values