Patient Access Technician

📍 Norfolk, VA

💲 $20/hour

🕒 Contract‑to‑Potential Hire (3+ months)

Why This Role?

TEKsystems is partnering with a well‑established hospital system to identify skilled Patient Access Technicians who are ready to grow their careers.

What’s in it for you:

·      ✅ Opportunity to work with one of the top healthcare organizations in the Virginia Beach area

·      ✅ Supportive leadership and a collaborative, friendly team

·      ✅ Contract‑to‑hire stability with long‑term career potential

·      ✅ Blue Cross Blue Shield benefits (medical, dental, vision, 401k)

·      ✅ Join a large, reputable, publicly traded healthcare employer

·      ✅ Best‑in‑class training — hiring based on character and growth potential

·      ✅ Strong internal mobility and advancement opportunities

What You’ll Do:

• 9-5:30 PM shift every other weekend both days
• Quick Book - this is the most basic patient registration when they walk into the ER. They will get the patient name, DOB, basic demographic info to get them checked in. There is no insurance verification at this point - they will go straight to the triage nurse to go over systems.
• Minor Care - This is bed side registration for patients that should be in and out pretty quickly. Bed side registration includes -insurance verification to confirm active policy, co-payment collection, authorization data entry and billing inquiry functions. Responsible for accurate data collection, documentation, and data retrieval with computerized systems - getting the rest of the demographic info needed
• Main Treatment Area- this is the same process as minor care however these are for more serious patients - full registration
• Patient Access Tech in the Admitting Department. They will register all patients coming in for inpatient surgeries at the hospital. They will enter demographics, insurance information, collect copayments, have them sign a treatment patient obligation form. They will also be cross trained to register patients in the lab.
• Under direction of departmental leadership, the Patient Access Technician provides clerical and secretarial support for the patient care team and serves as a patient liaison for medical support services.
• Greets, instructs, directs and assists patients and visitors upon arrival to the service area.
• Facilitates the revenue cycle process to include but not limited to patient registration, insurance verification to confirm active policy, co-payment collection, authorization data entry and billing inquiry functions.
• Responsible for accurate data collection, documentation, and data retrieval with computerized systems. Works collaboratively with various departments on patient access related information.
• Conducts pre-registration and entrance verification.
• Provides coverage to assigned registration locations including those outside of primary work location or by task assignment based on operational needs

What We’re Looking For:

·      ✔️ 2+ years of patient access and customer experience

·      ✔️ Experience with registering patients

·      ✔️ High school diploma or GED required

·      ✔️ EMR/EPIC experience preferred

Next Steps

Apply with your resume, and I’ll reach out to discuss the role in more detail and walk you through the interview process.

I look forward to connecting with you!

Job Type & Location

This is a Contract position based out of Norfolk, VA.

The pay range for this position is $20.00 - $20.00/hr.

Eligibility requ