Job Title: Aftermarket Sales

Reports To: Business Development Manager

Direct Reports: None

Compensation Status: Salary and Commission

Employment Status: Full Time (45 hours per week)

COMPANY INFO

MW Watermark is a leader locally and globally, helping everyone protect our planet’s natural resources.

MW Watermark constantly scans for ideas, opportunities or technologies that can help us advance toward our vision.

MW Watermark is a safe place to work, to inspire, to become inspired, and from where you go home fulfilled knowing that you helped not just “me” but also “us”.

For us, and each generation that follows, MW Watermark’s vision is to leave the world a cleaner and safer place than that in which we lived.

Join us. Together, we can make a difference.

SUMMARY

This position involves helping existing and potential customers by providing world-class customer service. Prompt responsiveness coupled with proper recommendations for field service and/or aftermarket components should result in profitable bookings for MWW and continued sales growth. This is primarily an inside sales position, however occasionally some outside customer interface may be required.

PRIMARY RESPONSIBILITIES

1. Customer service.
2. Prepare and present quotations to customers.
3. Generate sales from incoming calls or leads for MW Watermark products and services.
4. Field technical support calls from customers and sales representatives.
5. Work with shop personnel and management to develop ideas for improving existing, and developing new, products and procedures.
6. Work with Marketing Department to create and support marketing programs.
7. Promote and contribute to a continuous improvement culture.
8. If needed occasionally, travel to job sites to assist in trouble shooting equipment, training personnel, providing installation supervision or any other on site requirements.
9. Other duties as assigned.

KNOWLEDGE AND SKILL REQUIREMENTS

1. Associates Degree or higher preferred.
2. Working knowledge of basic mechanical, hydraulic systems, pneumatic systems, etc. preferred.
3. Ability to read and understand production and assembly drawings and schematics.
4. Sales, service, and marketing experience preferred.
5. Experience in the Water & Wastewater field is highly desirable.
6. Ability to quickly troubleshoot and resolve mechanical issues.
7. Proficient in MS Word, Excel and other MS applications.
8. Must be organized and able to perform in a fast paced environment.
9. Excellent written and verbal communication skills.

WORKING CONDITIONS

Working conditions are normal for an office environment. Occasionally work will be done on the production floor which requires the use of safety equipment to include but not limited to; safety glasses, hearing protection, steel toe work boots, and hardhats. Attire appropriate for customer sites may vary.

“ADA CHECKLIST”

CHECKLIST FOR DETERMINING THE GENERAL PHYSICAL REQUIREMENTS,

PHYSICAL ACTIVITIES, VISUAL ACUITY, AND WORKING CONDITIONS OF

SPA (STATE PERSONNEL ACT) STAFF POSITIONS

Position: Aftermarket Sales

Check the boxes next to the letters that correspond with the physical aspects of the essential functions of the position. Essential functions are the fundamental job duties, meaning the position exists to perform the function; there is a limited number of employees among whom the performance of the function can be distributed; and/or the incumbent is hired for expertise or ability to perform the function due to its high specialization. The Americans With Disabilities Act of 1990 (ADA) and associated Federal regulations protect qualified individuals with disabilities from discrimination in all areas of employment. To be considered qualified, an individual must be able to perform the essential functions of a position, with or without reasonable accommodation. It is important that the physical tasks associated with the essential functions be identified appropriately so that persons with disabilities can determine if any accommodation is necessary.