Do you enjoy working outdoors and taking pride in hands-on work? Are you mechanically inclined and energized by solving real-world problems in the field? Do you like working with equipment and making sure systems run safely and efficiently while helping customers find solutions?

If you’re looking for a stable, year-round position where you can build technical skills and grow with a respected industry leader, we encourage you to apply.

We’re looking for an Equipment Services Technician to support our field service team by helping install, maintain, and repair fountain and aeration systems while delivering outstanding service to our customers.

The Pond Guy / Airmax, Inc. is the leading manufacturer of pond, lake, and water garden products including aeration systems, fountains, and water treatments. The Pond Guy sells nationwide to both end-users and a network of Airmax distributors. Watch now to learn more about The Pond Guy: https://qrcodes.pro/sIkmTV

The Equipment Services Technician plays a key role in supporting field service operations by assisting with the installation, maintenance, and repair of fountain and aeration systems. Working alongside the service team, this position helps complete daily service routes, perform service calls, and ensure equipment operates safely, reliably, and efficiently.

This role requires strong mechanical aptitude, problem-solving skills, and a customer-focused mindset. The Equipment Services Technician communicates with customers on site, maintains accurate service documentation, and follows proper equipment handling and safety procedures.

At The Pond Guy, we operate with a strong family dynamic that extends beyond our team and into every customer relationship. We take pride in treating customers like part of that family and hold ourselves to the highest standards of quality, professionalism, and care in every project we complete.

Here are some examples of the actual work your day would include.

Job Requirements

To be successful in this role, you need to have a certain amount of knowledge and skills:

• 3-5 years of technical and mechanical maintenance experience
• 2-3 years of customer service experience recommended; sales experience is a plus
• Basic to intermediate electrical knowledge required, experience with high-voltage systems is a plus
• Proficient computer skills required, including the ability to use service software and basic office programs
• Strong verbal and written communication skills
• Must possess a valid Michigan driver’s license with a clean driving record; ability to drive a truck and trailer will be required after training
• Experience operating heavy machinery a plus
• Basic knowledge of pond management, fish health, and wildlife behaviors is a plus
• Cross-train on pond