Hosts play a vital role in creating a welcoming atmosphere for guests by greeting and seating them efficiently. They manage both in-person and online orders using proprietary POS systems and third-party platforms like DoorDash, ensuring smooth communication and coordination within a medium-sized team. Reporting to the Front of House Manager, hosts help maintain seamless operations at the front of the restaurant with opportunities for advancement to server or management roles.

Responsibilities

• Greet and seat guests promptly and courteously
• Coordinate seating arrangements for optimal guest flow
• Handle online and DoorDash orders accurately
• Operate POS systems for order management
• Communicate effectively with guests and team members
• Assist in customer interaction and resolve issues professionally

Preferred Qualifications

• 1+ years of experience in customer service
• Strong communication and multitasking skills
• Familiarity with POS systems and order management
• Ability to work well within a team
• Problem-solving capabilities