About Budget Car & Truck Rental of Las Vegas

Budget Car & Truck Rental of Las Vegas is a locally owned and operated sub-licensee of Avis Budget Group serving Southern Nevada with pride for over 30 years. As part of one of the most trusted brands in the rental industry, we combine the strength of a global network with the personalized service of a local business. Our team is dedicated to delivering a seamless rental experience for every customer—whether they’re visiting for business, adventure, or life’s everyday needs.

From our bustling airport operations to our neighborhood rental locations, our mission is simple: deliver the best car rental experience through newer vehicles, exceptional service, and competitive pricing. We value teamwork, accountability, and integrity—and we invest in our team members through training, advancement opportunities, and a culture of respect.

At Budget Car & Truck Rental of Las Vegas, every team member plays a part in keeping our city and its visitors moving. Join a team that drives excellence, supports one another, and takes pride in representing a brand known for value, reliability, and community spirit.

Job Summary

The temporary full-time Customer Service Agent is responsible for cleaning, detailing, and maintaining the appearance of rental vehicles to ensure they meet company standards and provide an excellent customer experience. This position requires attention to detail, physical stamina, and the ability to work efficiently in various weather conditions. This is a seasonal position, expected to work full-time from March 2026 – October 2026, with the potential to become full-time based on performance and business demands.

Essential Duties and Responsibilities

Vehicle Cleaning and Maintenance:

• Adequately wash, dry, and clean exterior of vehicles using appropriate equipment and cleaning solutions in a timely manner
• Thoroughly vacuum and clean vehicle interiors, including seats, floors, dashboards, and door panels
• Clean windows, mirrors, and windshields inside and out
• Wipe down and treat interior surfaces with appropriate cleaning products
• Remove trash and debris from vehicles
• Check for and report any damage, stains, or mechanical issues to supervisor
• Apply tire shine, polish, and other finishing products as needed
• Clean vehicle engine compartments when required
• Refill vehicle gas tanks in a safe manner using gas pumps

Quality Control:

• Inspect vehicles to ensure they meet company cleanliness standards
• Ensure all personal items left by customers are turned in to management
• Report any vehicle damage or maintenance needs immediately
• Follow company checklists and quality standards for each vehicle type
• Accurately and consistently log records of serviced vehicles for tracking

Equipment and Facility Maintenance:

• Operate and maintain car wash equipment and gas pumps safely and properly
• Keep work area clean, organized, and free of hazards
• Monitor and maintain adequate supplies of cleaning products and materials
• Report equipment malfunctions or safety hazards to supervisor
• Follow proper procedures for handling and disposing of chemicals

Vehicle Movement:

• Move vehicles to and from washing areas, parking lots, and service bays
• Park vehicles in designated areas according to company procedures
• Ensure vehicles are locked and secured after cleaning

Other Duties:

• Properly report and document lost and found items from customers, supporting our company core values of always providing the best service and building trust through accountability
• Maintain an organized workplace by parking vehicles correctly, keep cleaning items and tools orderly, communicate and collaborate with other team members effectively and promptly
• Maintain adherence to company service protocols, confidentiality guidelines, safety procedures, and quality expectations
• Participate in ongoing training, performance reviews, and team meetings
• Maintains compliance with company policies and procedures, local regulations, and recommended best practices
• Performs other related duties as assigned

Required Qualifications

• Valid driver's license with clean driving record
• Ability to op