The Medical Office Specialist supports efficient daily operations within a medium-sized medical office team (4-10 people). Reporting to the Practice Manager, this role involves patient scheduling, insurance verification, collecting patient payments, and maintaining medical records to maintain smooth workflows. The specialist works standard daytime hours and may occasionally travel to other office locations as needed. Strong communication, organization, attention to detail, compliance adherence, and customer service skills are critical to this position.

Responsibilities

• Schedule patient appointments
• Verify insurance coverage and eligibility
• Manage and maintain accurate medical records
• Perform data entry and update patient information
• Provide friendly and efficient customer service
• Facilitate clear communication among staff and patients
• Ensure compliance with healthcare regulations
• Collect payments and handle billing matters

Required Qualifications

• Minimum 1 year experience in medical office administration
• High school diploma or equivalent

Preferred Qualifications

• Experience with Electronic Health Records (EHR) management
• Proficiency in patient scheduling and insurance verification
• Knowledge of medical terminology
• Strong data entry skills
• Excellent customer service and communication abilities