Position Summary:
Assist Department Manager in planning, organizing, staffing, training and directing Meat Department associates; perform production and customer service functions; maximize store sales and profits safely and ethically in accordance with Dillon Stores policies and procedures.
Essential Job Functions:
· Assist the Department Manager in organizing work, filling department staffing needs as authorized by store management, and training and scheduling associates so that customers are consistently provided with prompt courteous service.
· Respond appropriately to customer or associate comments, complaints, requests, accidents and questions. Be prompt, tactful, calm, courteous and professional in all interactions.
· Perform and direct others in pricing and displaying of merchandise. Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise.
· Engage yourself and counsel associates in effective, productive merchandising techniques, customer services, product presentation and promotional activities.
· Follow through on implementation of company programs and adherence to company policies & procedures, particularly in the areas of dress code, grooming, sanitation and maintenance of a work environment free of unlawful harassment or discrimination.
· Provide Department Manager with input on department budgets, goals and results.
· Communicate and interact with associates and customers to provide a positive impression.
· Maintain equipment and facilities properly and safely in accordance with company policies and procedures.
· Be prompt, tactful, calm, courteous, and professional in all interactions.
· Demonstrate the ability and desire to promote, communicate and implement company initiatives and process improvements to direct reports in a positive manner.
· Demonstrate aptitude to manage people and organize workloads.
· Perform any and all duties as assigned.
Behaviors/Skills:
Some of the behaviors needed to successfully perform this position are:
Leadership Behaviors:
· Puts the Customer First – Anticipates customer needs, champions for the customer, acts with customers in mind, exceeds customers’ expectations, gains customers’ trust and respect.
· Communicates Effectively and Candidly – Communicates clearly and directly, is approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, actively listens.
· Achieves Results Through Teamwork – Is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, involves others to accomplish individual and team goals.
· Leads Through Positive Influence – Demonstrates strong character, builds partnerships, models a conscious balance between work and personal life, takes personal responsibility for own development, role models leadership qualities such as motivation, inspiration, passion and trust.
· Coaches and Develops Others – Develops and cares about associates, builds effective teams, helps people be their best, values and manages diversity, provides candid and constructive feedback.
· Leads Change and Innovation – Challenges the status quo, embraces technology, puts forward creative ideas, champions and implements process improvements, gathers the ideas of others, demonstrates good judgment about which ideas will work.
· Executes with Excellence – Is action oriented, drives for results, sets clear expectations and milestones, reviews progress, acts decisively, solves probl