JK
OPERATIONS MANAGER
Jani-King of Minnesota | Brooklyn Center, MN
Lead with Expertise. Drive Operational Excellence. Build Lasting Relationships.
Jani-King International is the global leader in commercial cleaning franchising, with over 6,500 franchisees and 120 regional offices worldwide. For more than 55 years, we've partnered with top organizations across healthcare, education, hospitality, stadiums, government, retail, and more — delivering professional cleaning services and unmatched customer satisfaction.
We are seeking a motivated Operations Manager to join our Minnesota Regional Office. This role is central to ensuring client satisfaction and operational success across the Twin Cities metro. You'll work directly with franchise owners and clients, ensuring services meet expectations, new accounts launch smoothly, and local operations align with brand standards.
Position Summary
As an Operations Manager, you'll be the bridge between franchise owners, clients, and regional leadership. You'll strengthen customer relationships, guide franchise owners in delivering services that meet brand standards, and provide operational support for new business. This role combines fieldwork and client interaction with office-based planning and reporting. It's a hands-on position where your influence and expertise will help drive customer retention, service quality, and regional growth.
Key Responsibilities
What We're Looking For
Why You'll Love Working Here
???? Compensation Package
$70,000 – $80,000/year (DOE) + performance bonuses
Reflects experience, market rate, and regional impact
Location and Environment
This position is based at our Jani-King Minnesota Regional Office, located at:
5930 Shingle Creek Parkway
Brooklyn Center, MN 55430
You'll spend time in the office working with regional leadership, but much of your role will be out across the Minneapolis–Saint Paul area meeting with clients and supporting franchise owners. This is not a desk-bound role — expect a mix of planning, fieldwork, and face-to-face engagement. Occasionally, you may assist with light materials