Volunteer & Construction
CoordinatorPosition Overview
Department: Volunteer Initiatives & Engagement
Classification: Full Time, Non-Exempt
Reports to: VP of Construction
FLSA Status: Non-Exempt
Purpose
Volunteers are the lifeblood of the Habitat for Humanity of Broward affiliate. Strategically, as we strive to triple our impact in the community, volunteers are an essential element to meeting our goals. Volunteers provide valuable work that helps reduce costs, act as community advocates for our work, and generate income both through individual giving and with corporate giving/team builds, all of which supports stronger communities and affordable homeownership.
Construction of new homes is the primary method by which Habitat for Humanity of Broward supports creating affordable homes in our area. We build safe, efficient and affordable homes at high quality and reasonable cost.
This position engages, coordinates, supports, retains, and expands Habitat for Humanity of Broward’s volunteer resources across all areas of the organization, including, but not limited to, Construction, ReStore, Office/Admin, and Professional Services volunteers. The mission is to ensure that our volunteers have meaningful experiences, are appreciated, and encouraged to continue engaging with our affiliate.
Key ResponsibilitiesA. Volunteer Coordination & Engagement
Calendar & Scheduling Management- Manage and update Habitat’s online and internal volunteer calendars with accuracy and timeliness
- Maintain individual online calendar showing 90-day rolling availability at all times
- Maintain internal team build calendar showing open availability per fiscal quarter
- Schedule team builds based on company needs, number of participants, and construction availability, ensuring builds are not over-booked
- Ensure 24-hour response time to active team build inquiries
- Provide 48-hour turnaround on registration emails
Volunteer Registration & Database Management- Oversee registration and sign-in processes for all volunteers
- Maintain Charity Proud data entry including calendar set-ups, volunteer records, and statistics of volunteer numbers and hours served
- Provide proof of service documentation as needed
- Ensure all volunteer service agreements are properly executed and stored
- Send assignment/confirmation emails for all volunteers, including clear expectation setting
- Maintain Thursday Leader and Core volunteer emails (48-hour turnaround)
Data Tracking & Reporting- Ensure all contact with volunteers are made touchpoints in Charityproud
Maintain up-to-date data tracking systems:
- New volunteer recruitment data sheet
- No-show data sheet
- No-pay volunteer team build list/waiting list
- Record of “bad” team builds for quality control
Volunteer dashboard - statistical reporting using PowerBI or similar tools
- Take photos and/or video of individual and group volunteers for upload to Facebook group and use by other departments
Strategic Volunteer Development- Work with sponsors/groups to develop customized volunteer coordination plans
- Maintain and evaluate “regular” construction volunteer programs to retain volunteers and increase participation
- Develop and implement formal/informal volunteer appreciation programs
- Promote Habitat’s mission, goals, purpose and programming to help recruit volunteers, both on and off construction sites
- Contribute volunteer-related articles to organizational newsletter
Financial Coordination- Ensure accurate invoicing and timely collections for team builds
- Forward all team build inquiries to Development Department within 24 hours for revenue tracking
- Track sponsorships and supplies related to team builds
Cross-Departmental Collaboration- Meet with Development Department monthly to discuss volunteer initiatives globally
- Coordinate with ReStore, Office/Admin, and Professional Services for volunteer placement
B. Construction Support & Coordination
Administrative Support- Provide administrative support to VP of Construction
- Coordinate meetings, appointments, and travel arrangements for VP of Construction
- Prepare and distribute meeting agendas, take meeting minutes, and follow up on action