Kraftpowercon Inc is looking for a Sales Account Manager to work closely with our General Manager to identify potential business opportunities and convert them into profitable partnerships. The ideal candidate will be well-versed in client acquisition and have at least three years of relevant experience and a proven track record of success. The Sales Account Manager tracks potential opportunities, communicates with clients to ensure customer satisfaction, and oversees sales leads.
Account Management
- Responsible for outsourced prospecting customers
- Establish yourself as a trusted advisor to decision-makers and individual contributors within each customer account.
- Gain a thorough understanding of each customer's requirements
- Represent Kraftpowercon to prospective customers, acting as the first point of contact in the sales process
- On a daily basis, proactively engage customers to inform them about our products, services, and new developments
- Prepare sales presentations, and proposals, and perform product/service demonstrations as necessary
- Answer questions and inform prospective customers on behalf of Kraftpowercon
- Archive sales opportunity targets and ensure customer satisfaction
- Schedule, organize, and lead regular business review meetings with each customer
Building a Pipeline of Qualified Sales Opportunities:
The Sales Account Manager will work closely with our data and our sales team to accomplish the following:
- Create and administer email campaigns in order to generate prospective customers that are interested in our products and services.
- Develop expert-level working knowledge of Kraftpowercon automation tools, company/contact database, email, and phone communication technologies.
- Target companies and engage technical decision-makers in products/service demos and sales calls.
- Contact new customers to discuss how specific products or services can meet their needs.
- Follow proven processes while looking for ways to improve and increase efficiency & results.
Sales Process and Strategy:
- Initiate outbound email campaigns targeting our desired audience
- Pre-screen responses to ensure that basic requirements are met.
- Engage with leads to fully qualify the request for a quote.
- After the quote is submitted, follow up with the customer as necessary to increase the likelihood of winning a purchase order.
- Document all activity and necessary customer information in our CRM.
Qualifications Required:
- Bachelor’s degree, or equivalent successful experience in a similar industry role.
- Experience of 3+ Years in Sales, business development, or customer-facing roles.
- Good familiarity with AC & DC power conversion systems or Power Supply systems.
- Experience in developing value propositions and consultative selling
- Experience in Metal Finishing industries is preferred.
- Cold Calling skills for new customer acquisition.
- Experience and proven ability in managing Sales processes and Sales Operations for multiple opportunities.
- Fluent in CRM - HubSpot, or others.
30% Travel, mostly within North America. Willingness to travel internationally to other KraftPowercon locations outside the US.
Culture qualities:
Non-negotiables:
- Honesty
- Integrity
- Accountability
- Ownership
- Strong work ethic
- Winning attitude
Competencies:
- Result Driven - Demonstrating through action, an unwavering commitment to archiving desired outcomes.
- Detail Oriented - Giving full attention to all aspects of understanding causes instead of just effects.
- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Coordination - Adjusting actions in relation to others' actions
- Monitoring - Monitoring/Assessing the performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
- Speaking - Talking to others to convey information effectively.
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Reading Comprehension - Understanding written