Are you ready to jumpstart your career and become an EPIC employee? We are looking for an energetic, dependable, and highly motivated Bilingual Onsite Warehouse Supervisor to join our team in Ruther Glen, VA!
This is a fast-paced, people-focused position for someone who enjoys working with employees, solving problems, staying organized, and taking initiative. We are looking for a self-starter who does not need to be constantly told what to do—someone who sees what needs to be done and takes action.
Pay: $20.00 – $23.00 per hour
Pay Frequency: Weekly Pay
Shift: 3rd Shift
Location: Ruther Glen, VA
Spanish and English bilingual fluency is REQUIRED. Candidates must also have open availability and no scheduling restrictions.
What We're Looking For
The ideal candidate is friendly, professional, confident, and comfortable communicating with employees, clients, and management. You should be able to manage multiple priorities at once while maintaining a positive attitude in a high-volume warehouse environment.
Required Qualifications
- Fluent in Spanish and English – REQUIRED
- 2+ years of customer service experience
- Strong computer skills and ability to learn new systems quickly
- Excellent verbal and written communication skills
- Confident and comfortable speaking with employees, clients, and management
- Strong multitasking and organizational skills
- Friendly, approachable, and professional personality
- Strong problem-solving and decision-making abilities
- Self-motivated and proactive—able to identify what needs to be done without constant direction
- Comfortable working in a fast-paced environment
- Ability to handle confidential employee information professionally
- Flexible availability with no scheduling restrictions
- Previous staffing, warehouse, supervisory, HR, payroll, or high-volume workforce experience is a plus
Key Responsibilities
- Supervise and provide daily support to a workforce of 150+ employees
- Serve as a primary point of contact between employees, the client, and EPIC management
- Monitor employee attendance, performance, productivity, and workplace conduct
- Manage payroll processes and ensure accurate timecard reporting
- Maintain accurate employee, payroll, attendance, and client records
- Address employee questions, concerns, and personnel issues promptly and professionally
- Communicate staffing needs, attendance concerns, and operational updates with the client
- Conduct employee orientations, safety meetings, and workplace communications
- Support employee retention, engagement, and training initiatives
- Maintain a professional and approachable onsite presence
- Handle multiple priorities and urgent situations throughout the shift
- Take initiative to identify and resolve problems before they escalate
- Ensure employees follow company and client safety policies and procedures
Additional Responsibilities
- Assist with Workers' Compensation claims and documentation
- Conduct accident investigations and assist with safety audits
- Complete incident reports and maintain accurate documentation
- Support recruiting, onboarding, and employee placement as needed
- Assist with training and employee development
- Work closely with management to meet staffing and operational goals
- May be required to become familiar with warehouse equipment and operations, including Electric Pallet Jacks, Reach Trucks, and Forklifts
Who Will Succeed in This Role?
You may be a great fit if you are someone who:
- Loves working with people
- Communicates clearly and confidently
- Can handle several things happening at the same time
- Takes ownership of your responsibilities
- Doesn't wait to be told every next step
- Is comfortable making decisions and solving problems
- Remains professional during challenging situations
- Brings a positive, friendly, and team-oriented attitude to work
If you have previously held a position such as Onsite Supervisor, Staffing Supervisor, Site Supervisor, Operations Supervisor, Shift Supervisor, Site Manager, Staffing Coordinator, Site Coordinator, Production Supervisor, Operations Manager, or Warehouse Supervisor, we encourage you to apply!
Ready to become part