Back office medical scheduler/technician serves as an integral interface for patients. Employee responsible to ensure patient makes a smooth transition into clinical visit. Responsible to ensure patient information and demographics are entered quickly and correctly. Providing accurate and professional telephone support for incoming calls from patients, medical offices, and vendors. Responsibilities will include various office administrative tasks such as making reminder calls, answering busy multi-line phone system and managing clinic scheduling including surgeries. Also, approximately 20% of the time you will work directly in patient care, taking patient histories, and performing diagnostic work like fundus photos and scans of the retina.
Detail-oriented -- quality and precision-focused
Outcome-oriented -- results-focused with strong performance culture
People-oriented -- supportive and Team-oriented