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Shelter Associate

United Way of Weld County
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Colorado, USA
Aug 13, 2026
Nonprofit

Job Description

Job Description
Shelter Associate, Housing Navigation Center 
Job Description 
United Way of Weld County 
 
ORGANIZATION OVERVIEW
United Way of Weld County builds powerful partnerships to bring about lasting community-wide change. With the support of United Way donors, volunteers and partners, together we are building a better Weld County, one where every household has the opportunity to succeed. 
 
OVERVIEW OF RESPONSIBLITIES
The Housing Navigation Center (HNC) is a resource center that provides services to people experiencing homelessness, helps people regain housing, and helps households in Weld County navigate local housing resources. As part of Weld’s Way Home, Weld County’s initiative to address and prevent homelessness, the HNC provides clear access to housing services ranging from homelessness prevention to overnight shelter. The person in this role will use a Housing First focus to assist in overnight shelter operations and tasks. They will work directly with people experiencing homelessness to provide a safe, effective, and welcoming emergency shelter.
 
KEY RESPONSIBILITIES
General Duties
  • Work with people experiencing homelessness during shelter hours to provide a welcoming shelter environment, ensuring guest and staff safety, and providing guests with appropriate resources
  • Maintain overnight shift availability, including the ability to fill in shifts when needed
  • Perform shelter check-in/check-out responsibilities including completing intakes, assisting with meal service, preparing sleeping areas, handing out donations, and maintaining shelter cleanliness and organization
  • Carry out HNC policies and procedures for overnight shelter activities including COVID-19 procedures, shelter safety policies, and general operational procedures
  • Direct and guide new guests to orient them to the space and policies as needed
  • Utilize trauma-informed de-escalation techniques to address guest concerns and mitigate conflict
  • Maintain relationships among community partner agencies, key stakeholders, and the Weld County community to increase awareness of shelter resources and to maintain shelter stability
  • Coordinate with the HNC staff to ensure seamless service delivery between daytime and night-time operations 
  • Assist in staffing extreme weather days during daytime shelter hours, when required
  • Assist in staffing offsite overflow shelter if activated during weather emergencies 
  • Maintain neighborhood relationships around the HNC
  • Participate in training around Housing First, Trauma-Informed Care, Mental Health First Aid, and other necessary topics 
  • Accurately records services, intake, and assessment data for the Homeless Management Information System (HMIS)  
United Way of Weld County General 
  • Support and promote the mission, values, goals and objectives of United Way, including representing United Way in professional organizations and the community (as assigned).
  • Support fundraising efforts of United Way and activities that support United Way.
  • Support United Way annual events, disaster response, and other activities as assigned.
  • Participate in staff meetings and in service opportunities.
  • Contribute to organizational promotions including writing promotional copy, proofreading informational and campaign materials, participation in outreach, etc.
  • Other duties as assigned.
UNITED WAY WORLDWIDE CORE COMPETENCIES FOR ALL STAFF
  • Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities. This drives their performance and professional motivations.
  • Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.
  • Collaborator: Understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.
  • Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.
  • Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.
 
WORKING CONDITIONS
  • Frequent walking and standing on concrete and tiled floors  
  • Brief periods
About United Way of Weld County
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