Summary of Position Mission

The Epicor ERP Administrator will take part in implementation and maintenance of Epicor (CMS) v 6.1 ERP system by assisting in training super users on application components, liaison with Century Arms and Epicor for support and projects. This is a full-time, position located in West Palm Beach FL. Relocation assistance is available for the right candidate.

Key Responsibilities

ERP System Administration

• Manage day-to-day Epicor CMS 6.1 administration, including user accounts, roles, permissions, and security.
• Configure and support key modules including Inventory, Purchasing, Sales Orders, Pricing, Warehouse Management, and Financials.
• Coordinate with Epicor support and third-party vendors on upgrades, patches, and system enhancements.
• Maintain development, test, and production environments.

Distribution & Operations Support

• Optimize ERP workflows within a manufacturing environment, including:
  • High-volume SKU management and part supersession
  • Vendors lead times and backorder management
  • Manufacturer programs
  • Multi-warehouse inventory management
• Ensure ERP workflows support fast order turnaround, accurate inventory availability, and efficient logistics operations.

Business Analysis & Process Improvement

• Partner with departments, Epicor and 3rd party vendors along with Company Sales, Purchasing, Warehouse, Finance, Customer Service, and Marketing to map business processes.
• Identify process gaps and operational inefficiencies and support system improvements.
• Support business requirements into ERP configuration or technical changes.
• Oversee and maintain process documentation and SOPs.

Reporting & Data Management

• Assist in maintaining dashboards, operational reports, and KPIs.
• Utilize SQL, and Epicor reporting tools to deliver actionable insights with department needs
• Support data imports, exports, and migrations.

ERP Projects & Integrations

• Lead or support ERP enhancement projects, integrations, and module rollouts.
• Coordinate testing, training, go-live activities, and change management.
• Support Epicor and 3rdparty vendors in integrations with systems such as:
  • Warehouse Management Systems (WMS)
  • EDI systems
  • MRP
  • Shipping/receiving systems

User Support & Training

• Serve as the primary point of contact for Epicor CMS system support.
• Troubleshoot issues for both remote and onsite users.
• Develop and deliver ERP training sessions and user onboarding materials.
• Create training documentation and knowledge base content.

Cross-Functional Collaboration

• Work closely with business leaders and operations teams to align ERP capabilities with company goals.
• Collaborate with IT teams on infrastructure, security, and integrations.
• Facilitate communication between technical resources, users, and external vendors.

Required Qualifications

• 3+ years of ERP administration, configuration, or business analysis experience.
• Hands-on experience with Epicor CMS (preferred) or similar ERP systems for manufacturing.
• Experience in manufacturing, high-volume SKU environments.
• Strong knowledge of:
  • Inventory management
  • Purchasing and supply chain operations
  • Order fulfillment workflows
  • Warehouse operations
• Experience with SQL and ERP reporting tools.
• Proven ability to gather requirements and improve business processes.
• *Strong communication, documentation, and cross-functional collaboration skills.

Preferred Qualifications

• Experience with:
  • Epicor Business Rules, API, or EDI integrati