Position Overview – Head of Service oversees general operation of Mental Health programming within the Short-Term Residential Therapeutic Program, including monitoring of budgets, staffing levels and compliance with county, state and federal regulations. Ensures the integration of therapeutic services in the residential program. Monitor overall operations of the facilities and ensure that all maintenance and documentation is completed in a timely manner. Implement and develop quality clinical care for STRTP youth clients.
The Head of Service (HOS) oversees the provision of Specialty Mental Health Services in the agency STRTP program. Is responsible for overseeing and developing the Clinical department including hiring, supervision, and evaluation and scheduling. Develop, plan and implement strategies for program continuation and growth. Provide clinical training to clinical staff and interns. This position must have a positive and supportive attitude toward the agency and its overall success.
Work Hours: Minimum of 40 and based on needs of STRTP
Supervisor: Administrator
RESPONSIBILITIES
· The head of service is responsible for the STRTP mental health program’s compliance with STRTP mental health regulations and applicable laws. The head of service shall manage the clinical and administrative components of the STRTP mental health program. The head of service’s responsibilities shall include, but are not limited to, the following specific tasks:
(1) Maintaining a safe, healthy, and therapeutic environment at the STRTP.
(2) Ensuring that each child admitted to the program has a mental health assessment.
(3) Ensuring that each child in the STRTP has commonality of needs with the other children in the STRTP, including whether the child’s presence is adverse to the safety or mental health needs of the child or other children admitted to the STRTP.
(4) Ensuring the mental health services identified on each treatment plan are provided and appropriate to meet the individual needs of the child.
(5) Monitoring the quality of the mental health services provided to the children.
(6) Making arrangements, including transportation, for children to receive mental health services that cannot be provided by the STRTP.
(7) Arrangements for special provision of mental health services to children with disabilities including visual and auditory impairment.
(8) Ensuring that documentation and recordkeeping requirements are met.
(9) Development of mental health staff schedules, training schedules, mental health treatment service schedules, medication schedules, and any other schedules for the operation of the STRTP mental health program.
· HOS will supervise and manage the clinical staff, which may include but is not limited to: Rehab specialist, and other master’s level employees.
· HOS will ensure quality delivery of care by working closely with agency leadership to safeguard quality, efficient treatment is provided, in a cost-effective manner, meeting federal, state and county standards.
· HOS will ensure the needs of incoming children and youth correspond with the services available at intake. HOS will play a prominent role in decisions regarding placement. HOS is responsible for ensuring all treatment plans; transition plans and progress notes and reports are properly documented in compliance with all applicable regulations, policies and procedures. The HOS will ensure that all required documentation, including Medi- Cal billing information, is completed and submitted on time. HOS works closely with other contracted specialists to ensure that appropriate and coordinated care is being provided for each resident.
OTHER RESPONSIBILITIES TO MEET AGENCY NEEDS:
1. Assure STRTP expectations are implemented and followed.
2. Assure all appointments for youth are properly scheduled including consulting with the program director to avoid scheduling conflicts and transporting clients if that need arises.
3. Practice welcoming strategies to any and all visiting community partners.
4. Work with community-based agencies such as schools and families of youth to maximize continuity of care.
5. When milieu staff transport other clients and leave one staff behind, the HOS will accompany the remaining staff on the floor
6. Participate in areas of training for staff.
7. Ensure that clients are safely transported to outings and appointments.
8. Assist with self-administered medication.
9. Administer discipline and set limitations for behavior and conduct.
10. Assist youth with academic studies,