Summary of Primary Functions:

Dobbs Equipment is seeking an experienced Preventative Maintenance Service Technician. This position is responsible for performing high-quality lubrication and periodic maintenance service work on heavy equipment, to respond to customer needs in a positive, caring, and timely manner and to ensure maximum value for work performed. This job description does not include a complete listing of all the duties and functions of the position. Management reserves the right to assign other duties or projects as necessary.

Essential Functions and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. (Other duties may be assigned)

• Follow all safety rules and regulations in performing work assignments while maintaining a safe work environment and safe work habits.
• Work alone with a limited amount of supervision.
• Correctly service equipment with proper fluids and filters.
• Complete machine inspections.
• Build strong customer service relations.
• Handle customer problems both objectively and tactfully.
• Prepare all reports and forms required in conjunction with job assignments.
• Report any additional work required on equipment to the Service Manager, for proper and safe operation by the customer.
• Maintain a clean work area and perform work in a neat and orderly fashion.
• Bring to the attention of the Service Manager any shop tools, equipment or vehicle that is not in a serviceable condition or is unsafe to use.
• Report any additional work required on equipment to the Service Manager, for proper and safe operation by the customer.
• Participate in all training programs as directed by the Service Manager.
• Bring to the attention of the Service Manager any shop tools, equipment or vehicle that is not in a serviceable condition or is unsafe to use.
• Always conduct self to present a professional image of the dealership.
• Participate in service training programs required for development of skills and knowledge.
• Represent the dealership as a professional Service Technician at all times.
• Reports to work on time, as scheduled.
• Ability to work up to 12-hour days, varying shifts, weekends, and holidays as needed.
• Ability to operate company vehicles and follow all motor vehicle state safety laws
• All employees are expected to adhere to the safety policies of Dobbs Equipment and the clients for whom we work.
• Following the safety policies of Dobbs is a condition of employment and is everyone’s responsibility.

Qualification: The requirements listed below represent the knowledge, skill, and/or ability required.

• Valid Class B CDL Driver’s License and maintain a clean driving record.
• Knowledge of industrial equipment maintenance and operation.
• Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures
• Ability to operate heavy equipment safely.

Education, Skill, and/or Experience Requirements:

• Associate degree or equivalent from two-year college or technical school or a minimum of 2 years related experience and/or equivalent combination (preferred).
• Stay current with technical changes.
• Proficient knowledge of mechanical, electrical, and hydraulic systems.
• Maintains current product knowledge of John Deere and competitive products.
• Forklift Certification (preferred).
• Ability to communicate effectively with teammates.
• Strong problem-solving skills.
• Excellent time management skills.
• Must be able to self-manage/self-motivate.
• Flexible schedule (sometimes weekends or overtime).
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to write diagnosis and work completed on routine reports and correspondence.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Develop skills in disassembly, assembly and repair of components and machines.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Quick learner with the ab