The Retail Store Management Team Member plays a crucial role in supporting day-to-day store operations within a small in-store team. Reporting directly to Management Head and Store Owner, this position requires working independently under managerial oversight to ensure excellent customer service, smooth sales processes, and effective inventory management. The role offers opportunities for career growth within the company and involves no travel requirements. Tiered monthly sales bonus.

This position plays a key leadership role in our daily operations. This position supports the management and ownership by supervising employees, delivering exceptional customer service, and ensuring the store is fully stocked, and well merchandised to create a warm, welcoming environment.

Responsibilities include operating the point-of-sale (POS) system, assisting with inventory management, receiving, entering and stocking merchandise, maintaining accurate inventory, creating attractive product displays and functioning as a productive team member. This position also operates opening and closing procedures, training and coaching team members, while maintaining a welcoming, organized and clean shopping and working environment.

The ideal candidate has previous retail leadership experience, excellent communication and organizational skills, strong attention to detail, and the ability to lead by example while creating an outstanding customer experience.

Schedule

• Five days per week
• 45 hours/week average
• Flexible schedule based on store needs

Benefits

• Competitive pay based on experience
• Generous Employee discount
• Opportunities for growth and increased responsibility
• Positive, team-oriented work environment
• 40 hours Sick time after 120 days
• 40 hours PTO/vacation after 1 year
• Monthly Sales Goal Bonuses
• 50% medical insurance coverage

Responsibilities

• Deliver excellent customer service and support sales efforts
• Manage inventory control and loss prevention activities
• Handle cash transactions and operate point of sale systems
• Collaborate with team members to maintain store merchandising standards
• Lead and motivate team members to achieve store sales goals
• Meet or exceed sales goals.

Preferred Qualifications

• 3+ years of experience in retail management
• Associate degree in Business or related field
• Strong skills in customer service, inventory management, and POS systems
• Excellent communication, problem-solving, and time management abilities
• Proven leadership, team building, and sales techniques