Case Manager - (In-Office) Boca Raton, FL

Quadrant Health Group provides effective, evidence-based addiction treatment that leads to long-term recovery.

We are looking for a Case Manager in Boca Raton, FL

Compensation: $40k-$52k (Based on experience) Full-time

Why Join Quadrant Health Group?

• Competitive salary commensurate with experience.
• Comprehensive benefits package, including medical, dental, and vision insurance.
• Paid time off, sick time and holidays.
• Opportunities for professional development and growth.
• A supportive and collaborative work environment.
• A chance to make a meaningful impact on the lives of our clients.

Join our dynamic team at Quadrant Health Group! QHG delivers reliable, process-driven support to behavioral health programs. We’re hiring a Case Manager to coordinate care across our Greater Texas Behavioral Clinic facility (located in TX) and our new facilities Des Moines Wellness (located in IA) and Wellness Ranch Kentucky’s Virtual SUD/MH IOP/OP program. This role is ideal for someone who thrives in a fast-paced, structured environment and can balance client engagement with precise documentation and follow-through.

What You'll Do

• Coordinate care across programs: Serve as a central point of contact for clients across both facilities, ensuring seamless communication, scheduling, and service delivery.
• Lead and facilitate groups: Conduct psychoeducational and support groups (group facilitation experience strongly preferred).
• Client engagement & assessment: Communicate regularly with clients to assess needs, identify barriers, and connect them with appropriate services.
• Provider coordination: Schedule and coordinate provider visits on behalf of clients, ensuring continuity of care.
• Documentation is critical: Maintain timely, accurate case management notes, releases, contacts, and all required documentation in the EMR (Kipu).
• External communication: Submit updates and required documentation to probation/parole officers, legal entities, employers, or other stakeholders as needed.
• Support transitions: Facilitate admissions, ongoing engagement, and discharge planning with strong aftercare coordination (provide recommendations for primary care, psychiatry, outpatient therapy, peer support, etc.).
• Monitor outcomes & compliance: Track engagement, attendance, no-shows, authorizations, and overall client progress.
• Escalate appropriately: Identify risks or barriers and escalate to the proper clinical or administrative channels in a timely manner.

Experience

• 1-3+ years in behavioral health case management or care coordination (SUD/MH populations preferred)
• Experience facilitating groups strongly preferred
• Familiarity with payer processes, compliance expectations, and community resources

• (Preferred) Bachelor's degree in social work, human services, psychology, or related field - or equivalent experience
• Relevant certifications (case management, peer/recovery, care coordination) are a plus

• You stay on top of every task-nothing falls through the cracks
• Your documentation is timely, accurate, and audit-ready
• Clients are engaged, supported, and connected to care
• Communication with providers and external stakeholders is clear and proactive
• You can balance structure with compassion in a high-accountability role
  
  

Who This Role Is NOT For

• Those who struggle with timely documentation or follow-through
• Anyone uncomfortable with frequent communication and coordination across teams
• Low-urgency operators-clients depend on speed, accuracy, and consistency

*PLEASE NOTE: THIS POSITION REQUIRES WORKING UNTIL 9:00 PM (EST) ON TWO PREDETERMINED DAYS EACH WEEK. APPLICANTS MUST BE ABLE TO ACCOMMODATE THIS SCHEDULE.

As part of this role, employees will facilitate virtual outpatient group sessions held Monday through Thursday. OP groups run from 7:00–9:00 PM EST, while IOP groups run from 7:00–10:00 PM EST. Following successful training and acclimation, y