JB
2028 custom warehouse manager jobs found
Refine Search
Categories
Warehousing-Logistics
(846)
Management
(403)
Manufacturing
(190)
Marketing
(175)
Transportation
(160)
Customer Service
(152)
Sales
(111)
Facilities
(97)
Retail
(91)
Construction
(77)
Hospitality-Hotel
(69)
Admin-Clerical
(54)
Information Technology
(48)
Accounting
(46)
Finance
(43)
Engineering
(38)
Fashion
(37)
Restaurant-Food Service
(28)
Telecommunications
(27)
Salary Range
DX
WI
GS
2C
TK
BU
BC
BS
VG
AG
CE
RB
MA
FV
ED
sf
Job Description
Job Description
Custom Warehouse Manager
JEDCo Brands, Inc. | Baltimore, MD | Full-Time
Reports To
Custom Operations Manager
Department
Custom Warehouse / Operations
FLSA Status
Exempt
Direct Reports
Custom Warehouse Associates
Location
Baltimore, MD (On-Site)
Position Summary
The Custom Warehouse Manager owns the day-to-day operation of JEDCo's custom order warehouse — from the moment blank goods arrive to the moment decorated product ships. This role is first and foremost a people leader: you will Lead, Manage, and Hold Accountable a team of warehouse associates to drive on-time delivery, inventory accuracy, and production start-date compliance. You bring calm structure to a fast-moving, deadline-driven environment, model our core values on the floor every day, and continuously raise the bar on quality, accountability, and process.
Our Core Values
Every JEDCo team member is expected to live and model our four core values:
▸ Going Above & Beyond — Do more than what's required; set a higher standard.
▸ Serve Others — Put the team, the customer, and the company first.
▸ Growth & Improvement — Pursue better — in yourself, your team, and your processes.
▸ Kindness & Respect — Treat every person with dignity, always.
Key Responsibilities
1. Lead, Manage & Hold Accountable
- Directly supervise and develop all custom warehouse associates; set clear daily, weekly, and monthly performance expectations and hold the team to them.
- Conduct regular one-on-ones and team huddles; deliver real-time coaching, structured performance feedback, and timely recognition.
- Execute the full management lifecycle: staff selection, onboarding, training, development, performance reviews, discipline, behavior modification, and separations in partnership with HR.
- Interpret, train on, and consistently enforce company policies and procedures; keep open communication channels by answering questions and explaining the "why."
- Monitor workplace performance, lead training initiatives, and motivate associates to continuously improve.
- Monitor team morale; identify issues early and escalate to HR or leadership as appropriate.
- Manage and plan staffing schedules — including overtime, additional shifts, and peak-season surge — to meet operational needs.
- Partner with the Custom Operations Manager to align headcount with order volume and seasonal demand.
- Model JEDCo core values in every interaction; set the tone for how the warehouse floor operates.
2. Production Start-Date Management
- Own the production start-date calendar: confirm that every order has a valid, achievable start date before it enters the production queue.
- Schedule and coordinate production, staffing, and inventory on both a short-term and long-term basis to meet customer deadlines.
- Coordinate with Customer Service, Custom Operations, and Print Production to lock in start dates that align with decoration lead times and customer ship requirements.
- Track and manage progress against deadlines; plan capacity accordingly and adjust schedules proactively when volume or priorities shift.
- Monitor the order pipeline daily; flag orders at risk of missing start dates and drive resolution before a delay becomes a customer issue.
- Maintain start-date adherence metrics; report status to the Custom Operations Manager and contribute to weekly scorecard reviews.
- Partner with Purchasing to ensure blanks are on hand — or committed — before a production start date is confirmed.
- Escalate supply or capacity constraints that threaten start-date integrity in a timely manner.
3. Inventory Management
- Manage people and processes to ensure proper inventory management procedures are followed and the highest levels of inventory accuracy are maintained.
- Maintain accurate physical inventory of all custom warehouse goods: blank garments, in-progress orders, finished decorated product, and consumable supplies.
- Schedule and execute cycle counts and periodic full physical counts; audit and adjust inventory in NetSuite and reconcile variances promptly.
- Establish and enforce put-away, labeling, and bin-location standards so any associate can find any SKU quickly and accurately.
- Monitor stock levels fo
About JEDCo Brands Inc