Job Description
Job Description
The Store Manager oversees all store operations, managing a large team to ensure excellent customer service and optimal sales performance. Reporting directly to the Store Owner, this role requires strong leadership to supervise a team of 16 or more employees, control inventory, and maintain visual merchandising standards. The Store Manager is also responsible for staff training, shift scheduling, and compliance adherence, with occasional travel for meetings. The position offers growth opportunities focused on long-term store leadership.
Responsibilities
- Supervise and lead a large team of 16+ employees
- Manage inventory control and stock levels
- Maintain strong customer relations and ensure satisfaction
- Oversee sales performance and implement sales strategies
- Train staff on customer service and operational procedures
- Plan and implement visual merchandising standards
- Monitor team performance and provide feedback
- Create and manage shift schedules
- Ensure compliance with company policies and legal regulations
Required Qualifications
- Proven team leadership skills
- Experience with inventory management
- Strong customer service background
- Sales management expertise
- Ability to train and develop staff
- Conflict resolution capabilities
- Effective time management skills
Preferred Qualifications
- 2+ years of retail management experience
- Bachelor’s degree in Business Administration or related field
About Ace Hardware of Deer Park
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