Key Responsibilities 

• Monitor pool and lazy river area for guest safety and enforce posted rules 
• Maintain cleanliness of pool deck, lazy river area, lounge chairs, towels, and surrounding amenities 
• Set up and arrange pool/lazy river furniture (chairs, umbrellas, cabanas, tubes) each morning; secure/store items at close 
• Greet guests warmly and respond promptly to requests or concerns 
• Distribute and collect pool towels and lazy river tubes; maintain inventory 
• Check and log pool/lazy river chemical levels or report issues to maintenance/management 
• Report any safety hazards, equipment malfunctions, or maintenance needs 
• Assist with evening closing procedures, including lighting checks and area lockup 
• Provide basic information about resort amenities, dining, and activities 

Requirements 

• Prior customer service or hospitality experience preferred 
• Ability to work outdoors in varying weather conditions 
• Strong communication and interpersonal skills 
• Ability to stand, walk, and lift (up to 25–30 lbs) for extended periods 
• Reliable, punctual, and able to work a consistent 10 AM–10 PM shift, including weekends/holidays 

Schedule 

12-hour shift, 10:00 AM – 10:00 PM (with scheduled breaks per labor regulations)