Position Title: Case Manager

Reports to: Program Director

Department:

Administration Adoption Behavior Health HBDS IPS PEP

Face Forward Foster Care Residential TIPS CERC

Program:

FLSA Status: Exempt

Non-exempt

Location:

100 West Coulter Street

Hours:

Days:

POSITION SUMMARY:

The Truancy Intervention and Prevention Services (TIPS) Case Manager will assist truant youth and families in overcoming obstacles to regular school attendance and academic achievement through intensive comprehensive strengths-based programming; and prevent at-risk youths’ entry into the Child Welfare system. The TIPS program will provide a comprehensive, intensive early intervention services for youth exhibiting truancy behaviors. The programming builds upon youths’ and families’ resiliency and sense of self-worth for positive outcomes and redirection, strongly networking with community resources. Assignments are based on a 40-hour week. Weekly schedules are developed based upon the caseload needs. There are no traditional office hours. Case managers will work primarily in the afternoon and evenings, specifically during the school year and at weekends to provide maximum involvement with the family and the identified clients. There may need to be a need to start early to help a participant get to school. The case manager will be placed on an on-call roster and will be responsible for providing emergency assistance to clients assigned in the program 24 hours a day while on duty.

EDUCATION/EXPERIENCE/SKILLS:

• A bachelor’s degree in human services, preferably social work (BSW) or counseling, plus two years’ experience in family-based social work.
• An annual physical form verifying that the employee is “free from contagion".
• Act 160 PA criminal, Child abuse and FBI Clearances within one year of hire.
• The use of currently inspected car, including the possession of current automobile insurance and driver's license.
• A proven and demonstrated ability and experience in working with within a team based setting and group settings.
• Ability to use a computer to send and receive written correspondence.
• Ability to work collaboratively with other professionals.
• Ability to lead and co-facilitate focus group sessions.
• Understanding of educational, child welfare, and judicial systems and the knowledge, skills, and ability to navigate these systems successfully.

PHYSICAL DEMANDS/WORK ENVIRONMENT:

• The ability and willingness to work with a wide range of ages, neighborhoods, cultural views, and parenting experiences.
• The ability to walk, drive, see, bend, stand, and verbally communicate
• The ability and willingness to adjust work hours in accord with client schedule.

• TIPS is a program designed to provide a safe and holistic environment for at-risk youth to develop themselves and their confidence, through an engaging, supportive and strength based environment.
• TIPS staff will develop programs and activities that are geared to ensuring school attendance and achievement.
• The major responsibility, therefore, is to resolve issues, ensure stability and to develop positive youth development and academic support.
• The case manager will develop the comprehensive Family Development Plan, based on assessments/evaluations and the truancy elimination plan.
• The case manager is responsible for providing service linkages for all members of the family as appropriate.
• The case manager will facilitate all academic progress in collaboration with the youth’s school.
• The case manager will collect all academic records to determine attendance and current academic status of youth and make personal contact with school counselor and teachers to gather all necessary educational information including attendance, behavior reports and State wide testing reports.
• The case manager will take part in developing an academic support action plan with the school counselor thorough inter-agency meeting with the goal of improving and supporting the youth academic progress.
• Coordinate, implement the Family Development Plan.
• Engage care givers to take a more active role in the youth’s school settings by accompanying them to school meetings and attending school functions.
• Assist the parent/caregiver to advocate for their child’s educational needs and helping them navigate through the