Interventional Sports and Pain Management is an established and growing practice seeking a friendly, energetic, and dependable Medical Assistant to join our team. This position is primarily focused on back-office patient care, ensuring efficient patient flow, supporting providers during clinic operations, and delivering an exceptional patient experience.
The ideal candidate is organized, detail-oriented, and committed to providing outstanding patient care while working collaboratively with physicians, nurse practitioners, and fellow staff members. This role offers opportunities for cross-training in multiple areas of the practice to promote professional growth and operational excellence.
Essential Duties and Responsibilities
Room patients efficiently and prepare them for provider evaluation.
Obtain and document vital signs, medical histories, medication lists, and chief complaints.
Accurately document patient information in the Electronic Medical Record (EMR).
Assist providers with patient examinations, procedures, and treatments as needed.
Prepare and maintain exam rooms, ensuring rooms are stocked, clean, and ready for patient care.
Provide patient education and reinforce provider instructions regarding treatment plans and follow-up care.
Coordinate patient referrals, authorizations, and follow-up appointments in a timely manner.
Assist with patient checkout, scheduling future appointments, and ensuring continuity of care.
Communicate patient concerns, observations, and clinical updates to providers.
Maintain compliance with HIPAA, OSHA, and clinic policies and procedures.
Participate in cross-training opportunities within the practice, including front office operations, scheduling, referral coordination, procedure support, and other administrative or clinical functions as assigned.
Support overall clinic workflow and contribute to a positive team environment.
Qualifications and Skills
Certified Medical Assistant (CMA, RMA, or equivalent preferred).
Minimum of 1 year of Medical Assistant experience in a clinical setting.
Experience with Electronic Medical Records (EMR) systems.
Bilingual (English/Spanish) preferred.
Strong interpersonal, communication, and customer service skills.
Excellent organizational skills and attention to detail.
Ability to multitask in a fast-paced medical environment.
Professional appearance and positive attitude.
Strong work ethic, reliability, and commitment to exceptional patient care.
Willingness to learn new responsibilities and participate in cross-training across multiple practice functions.
This version will attract candidates who are stronger in patient rooming, clinical workflow, checkout, and general clinic operations rather than procedure technicians.