GC
Gimme! Coffee at Cayuga is a small but fast paced cafe located in the center of the Fall Creek neighborhood. Cayuga is a local hub, with lots of foot traffic, and special events that happen nearby, especially in the warmer months! We’re seeking a Barista for a Team 2 closing schedule (Thursdays - Saturdays, with alternating Wednesdays). This shift will run from 8:30 am to 5:15 pm each scheduled day.
ABOUT YOU
You are someone who loves coffee and loves learning. You are available for 32+ hours per week, including weekends, and can make a 1-year commitment to growing alongside the Gimme community. You are ready to take on challenges with a positive attitude. You take pleasure in making someone's day. You have empathy for others and love working on a team to achieve goals that benefit yourself, your coworkers, and your customers. You are responsible and know how to have fun and get work done at the same time. You are interested in developing a new skill set. You would like to learn how to make craft espresso beverages.
Baristas are responsible for creating an outstanding experience for all Gimme customers. Baristas work individually and as part of a team to provide excellent customer service, prepare high quality beverages, carry out store operations, maintain a clean and pleasant store environment, and constantly seek to further their coffee knowledge and improve their skills.
This position has no supervisory responsibilities.
ESSENTIAL DUTIESCustomer Service & Cafe Environment (Major)Provides excellent customer service; anticipates and responds to customer needs; proactively resolves customer concerns.
Smiles at and makes appropriate eye contact with customers.
Maintains a welcoming and pleasant cafe atmosphere.
Expedites customer orders and line movement; takes orders and marks cups accurately; sets up drinks appropriately.
Shows interest in coffee: asks questions, seeks further knowledge, and shares coffee knowledge with customers appropriately and articulately.
Demonstrates knowledge of merchandise and pastries.
Prepares and serves all beverages and supply recipes to standard, including espresso, bulk brew, manual brew, specialty drinks, and tea.
Prepares consistent and delicious espresso and communicates parameters to co-workers and QC team.
Serves milk at proper temperature and texture; pours latte art to standard.
Practices efficient workflow; keeps up bar and service speed.
Maintains a clean working environment.
Remains calm and productive under pressure.
Attends labs and cuppings with enthusiasm; participates, accomplishes learning objectives, and applies knowledge on bar.
Stays familiar with coffee tasting notes; tastes coffee frequently and maintains knowledge.
Works in a sanitary manner; practices personal cleanliness, proper handwashing and hand care, correct food handling, adherence to work attire policies, avoiding unsanitary habits and actions, and notifying supervisors of health issues and illness.
Correctly and accurately handles cash, records paid-outs, and completes opening and closing cash drawer tasks.
Carries out maintenance and cleaning procedures according to standards; seeks to organize, neaten, and beautify at all times. Shows initiative in seeking out and completing side-work tasks.
Adheres to FIFO and follows company standards for stocking, rotating, storing, and merchandising products. Helps maintain a clean and organized back-stock/store-room.
Prepares for shift change-over to ensure smooth and efficient transition; sets up next shift for success; completes shift checklists.
Contributes to store sales goals.
Communicates scheduling requests to SM in a timely fashion and follows request protocol.
Actively communicates in the daily shift planner and reads all store memos in a timely fashion.
Upholds the values and mission of Gimme! Coffee.
Follows all policies and procedures set by Gimme! Coffee
Performs other duties as requested by supervisor. The Employer retains the right to change or assign other duties to this position.
Strong interpersonal and customer service skills: active listening, social perceptiveness, and service orientation (actively looking for ways to help people).