Company Description

A leading academic healthcare organization providing comprehensive patient care, medical education, and clinical research. The organization supports high-quality healthcare services through coordinated clinical and administrative operations.

Position Summary

Seeking an Administrative Clerk to support medical records operations for a Cardiology clinic. The role involves medical records management, chart review, patient communication, document scanning/uploading, and appointment support while maintaining confidentiality and accuracy.

Top Keywords: Administrative Clerk, Medical Records, Medical Records Clerk, Healthcare Administration, Cardiology, Patient Records, Chart Review, EMR, Epic, Maestro Care, Medical Records Management, Data Entry, Document Management, Patient Services, HIPAA, Scanning, Scheduling.

Roles & Responsibilities

• Review Cardiology clinic schedules and patient charts to ensure required records are available for upcoming appointments.
• Request and obtain medical records and diagnostic images from outside healthcare facilities.
• Process, scan, upload, and organize medical records from electronic and paper sources.
• Process medical record requests received through provider/nurse inboxes.
• Transcribe external referrals and attach referral documentation within Epic.
• Request and upload medical images through Powershare or ISCV.
• Contact patients and outside medical facilities to obtain missing records or information.
• Clear and process the fax inbox and distribute documents to the appropriate staff.
• Manage clinic, provider, and personnel mail, including sorting, sending, and distribution.
• Create and mail CD/image requests to patients and outside facilities.
• Maintain accurate, confidential, and organized patient documentation.
• Provide front-office support when required, including patient check-in/check-out, appointment scheduling, and telephone assistance.

Required Experience & Education

• High School Diploma required.
• Approximately 3 months of clerical or general office support experience preferred.
• Previous experience in a medical records department, medical practice, healthcare administration, or similar environment preferred.
• Experience with EMR/EHR systems preferred.
• Maestro Care EMR experience preferred.
• Customer service experience preferred.
• Strong organizational, communication, data-entry, and document-management skills.
• Ability to handle confidential patient information with accuracy and discretion.