As a non profit we are a second chance employer. We intentionally create employment opportunities for faculty and students who may face barriers to traditional employment due to past circumstances, including prior incarceration, recovery journeys, homelessness, employment gaps, or other life challenges.
Oue nonprofit believes that a person’s past should not permanently define their future and is committed to workforce inclusion, rehabilitation, and long-term career development. Second chance employers focus on providing supportive leadership, skill development, stability, accountability, and pathways for personal and professional growth.
At its core, second chance employment reflects a commitment to dignity, opportunity, and the belief that individuals can successfully rebuild their lives when given access to meaningful work and support.
The People Operations department plays a critical role in supporting and sustaining a second chance workforce model. People Operations serves as a strategic partner by creating equitable hiring practices, ensuring compliance, fostering inclusive workplace cultures, supporting faculty development, managing performance with compassion and accountability, and implementing programs that promote retention, engagement, and long-term success.
In a second chance environment, People Operations leadership extends beyond traditional human resources functions. It requires balancing operational excellence with empathy, trauma-informed leadership, workforce development, and organizational accountability to ensure faculty are supported while maintaining high standards of performance and professionalism.
Job Summary: The Field Director of People Operations is responsible for the overall health, effectiveness, and compliance of People Operations within their assigned client group. This role provides strategic leadership and operational oversight of workforce health data and analytics, organizational effectiveness, leadership capability, employee relations, compliance, and operational stability. The Director proactively identifies trends, mitigates risks, and partners with operational leadership to implement strategies that strengthen organizational performance and improve employee outcomes.
The Director also leads and develops the People Operations team, ensuring the consistent, accurate, and compliant execution of core HR processes, including onboarding, offboarding, benefits and leave administration, 401(k) administration, employee relations investigations in partnership with the People Operations Business Partner, HR compliance, audits, and required regulatory filings. The Director is accountable for maintaining a comprehensive view of the organization's people and compliance landscape and is expected to regularly assess and address:
The Field Director is expected to regularly assess and address: