BLUECREST AMENITY MANAGEMENT

Position: Certified Pool Operator (CPO) – Field Supervisor

Work Locations: NYC Tri-State Area (Manhattan, Bronx, Brooklyn, Queens)

Compensation: Competitive compensation based on experience, certifications, and overall
qualifications

Bluecrest Amenity Management, a leading provider of aquatic and amenity management
services, is seeking a highly motivated and experienced Certified Pool Operator (CPO) – Field
Supervisor to oversee multiple aquatic facilities throughout New York City.
This role is ideal for a proactive leader who can operate independently, enforce compliance
standards, and elevate both staff performance and site conditions. The CPO – Field Supervisor
plays a critical role in ensuring all locations meet NYC Department of Health regulations,
maintain safe swimming environments, and deliver a high standard of presentation and
professionalism. This position offers the opportunity to work across a diverse portfolio of
properties, including luxury residential buildings, fitness centers, and hospitality venues.

Key Responsibilities:
Leadership & Communication
● Provide strong on-site leadership and clear communication with lifeguards, site staff, and
management teams
● Act as the primary point of contact for field operations, resolving issues efficiently and
professionally
● Promote accountability, professionalism, and team development across all assigned
locations

Staff Management & Compliance
● Supervise lifeguard staff to ensure proper coverage, certifications, and adherence to
company and DOH standards
● Monitor staff performance and enforce policies through coaching, corrective action, and
retraining when necessary
● Ensure proper scheduling awareness, including proactive coverage for callouts or
lateness

Policy Enforcement & Safety Oversight
● Enforce all NYC DOH Article 165 regulations and company safety protocols
● Conduct regular safety audits, ensuring all rescue equipment, signage, and emergency
systems are compliant
● Maintain full readiness for Department of Health inspections, including documentation
and site preparedness

Operational Task Oversight
● Perform routine site inspections across multiple facilities
● Maintain detailed reports including incident logs, water chemistry records, and
operational updates
● Respond to operational needs both during and outside scheduled shifts, demonstrating
ownership of assigned sites

Facility & Site Management
● Inspect and maintain pool systems including chemical feeders, pumps, filters, heaters,
and flow systems
● Ensure proper water chemistry levels and adjust systems as needed (chlorine, pH,
alkalinity, etc.)
● Identify maintenance issues, leaks, or hazards and coordinate timely resolution
● Maintain high standards of cleanliness, organization, and overall site presentation

Professionalism, Reliability & Communication
● Represent Bluecrest with professionalism when interacting with clients, property
managers, and inspectors
● Maintain consistent communication throughout the operational day, including off-site
responsiveness when required
● Demonstrate reliability, initiative, and the ability to operate independently without
constant direction

Qualifications:
● Certification: Valid Certified Pool Operator (CPO) certification required
● Lifeguard Certification: Current CPR/AED and First Aid certification required
(DOH-approved preferred)
● Experience: Prior experience in pool operations, facility management, or field
supervision strongly preferred
● Knowledge: Strong understanding of NYC DOH regulations, water chemistry, and pool
system operations
● Leadership: Proven ability to manage teams, enforce policies, and operate
independently
● Communication Skills: Strong verbal and written communication skills
● Technical Ability: Comfortable troubleshooting pool equipment and maintaining
operational systems
● Availability: Flexible schedule, including weekends, early mornings, evenings, and
emergency response situations
● Mobility: Ability to travel between multiple NYC locations

Additional Requirements:
● Ability to work in both indoor and outdoor environments year-round
●