The Reception Clerk plays a vital role in managing front desk operations and supporting a small team environment. This position involves maintaining effective communication with visitors and staff, managing appointments, handling phone inquiries, and performing essential clerical tasks. The Reception Clerk reports directly to the Office Manager and works closely with the Administrative Supervisor and Facilities Manager to ensure smooth office operations. Proficiency with specialized office software and strong organizational skills are key to success in this role.

Responsibilities

• Manage front desk and greet visitors professionally
• Handle incoming phone calls and direct inquiries appropriately
• Log visitors and maintain accurate appointment scheduling
• Perform data entry and maintain records with attention to detail
• Provide general office support and disseminate information
• Interact courteously with customers and team members

Preferred Qualifications

• 1+ years of experience in clerical roles
• High school diploma or equivalent
• Customer service and telephone etiquette skills
• Proficiency in data entry and Microsoft Office
• Strong time management, organizational, and multitasking abilities
• Effective communication skills