LifeTree Inc. is a fresh and exciting place to work! We are a progressive company that is committed to human development and promoting the independence of each person we provide service to, facilitating their individual choice to enable them to live their preferred lifestyle, whilst offering support to their families and loved ones. We are passionate about improving the quality of life of those we serve while providing respect and dignity to all we work with. We are actively requesting applications for enthusiastic and reliable professionals that want to provide valuable administrative services and join our rapidly growing practice.

LifeTree Inc. is now hiring for an Office Assistant (Phone First). We are actively looking for candidates who are phone-first, warm, dependable, and uplifting. This role will focus on fostering relationships with our clients, empowering families, and providing excellent service, largely through phone conversations. We are looking for a Human Resources Administrative Assistant whom we will train and provide ongoing training to in the field of specific areas of general administration, customer service and industry specifics with a focus on phone-first mentality and mindset.

Responsibilities:

Include, but are not limited to:

• Provide warm and confident phone-centric, customer service to onboarding clients.
• Manage administrative functions including inbox maintenance, filing, and data entry with a high-level of accuracy and detail-orientation.
• Manage a high volume of support-based phone calls, both initiated and incoming.
• Provide technical support and scheduling assistance for existing Providers.
• Use proprietary software, which we will train you to use.
• Familiarity with Microsoft Office products, especially Excel.
• Conduct pre-set scheduled appointments (video and/or phone) with Providers and Families.

Qualifications:

• Minimum of 3-4 year phone-first, customer service or administration experience
• Excellent written and verbal communication skills, especially phone skills.
• Positive demeanor and a desire to meet goals and targets
• Pro-actively problem-solve and seek ongoing opportunities for growth
• Accuracy, proficiency and strong work ethic.
• Familiarity with Microsoft Office products, especially Excel and Outlook.
• Experience working with diverse populations and understanding cultural sensitivity

COMPENSATION & BENEFITS

• Opportunities for advancement
• Energetic and supportive company environment
• Performance-based bonus structure available

LifeTree Inc. is a fresh and exciting place to work! We are a progressive company that is committed to human development and promoting the independence of each person we provide service to, facilitating their individual choice to enable them to live their preferred lifestyle, whilst offering support to their families and loved ones. We are passionate about improving the quality of life of those we serve while providing respect and dignity to all we work with.