Position Summary: The Hotmix Parts & Service Account Manager is a key member of the sales team and is responsible for managing sales within a defined territory. This role is ideal for a motivated, organized, and customer‐focused professional who is eager to grow within the asphalt production equipment industry. The Account Manager will work directly with customers, vendors, and internal teams to provide parts, equipment, and technical solutions supported by decades of industry experience. This role includes regular customer communication, quoting, travel to customer sites, and building long‐term relationships throughout the industry.

Key Responsibilities

·         Manage sales activities for an assigned geographic territory.

·         Develop and maintain strong customer relationships through phone, email, and in‐person communication.

·         Prepare accurate quotes, pricing proposals, and equipment/parts recommendations.

·         Identify customer needs and propose appropriate parts, components, or equipment upgrades.

·         Follow up on open quotes, outstanding opportunities, and customer inquiries.

·         Serve as the primary point of contact for customers within the assigned territory.

·         Communicate daily with customers, vendors, and internal departments to coordinate orders and project requirements.

·         Provide timely updates, product information, and delivery timelines to customers.

·         Develop a strong understanding of asphalt plants, components, and related equipment.

·         Use mechanical aptitude to interpret parts diagrams, technical documentation, and customer requirements.

·         Participate in training with Sales, Engineering, Project Management, and Parts teams to develop product expertise.

·         Maintain accurate records in the CRM including calls, opportunities, quotes, and sales activities.

·         Organize customer documentation, files, correspondence, and job information.

·         Track order status, shipping details, and vendor confirmations.

·         Travel to customer sites, trade shows, and industry events approximately 25% of the time.

·         Conduct strategic and optimized plant visits, customer meetings, and on‐site evaluations in coordination with supervisor.

·         Provide exceptional customer service and always maintain a high level of professionalism.

·         Represent Stansteel–Hotmix Parts & Service in a positive, knowledgeable, and solution‐driven manner.

·         Perform other tasks, duties, and responsibilities as assigned.

Qualifications

Required

·         Ability to meet sales targets effectively

·         Ability to travel as often as required by management, including by plane and car, and to handle the various demands of such frequent travel (physical and otherwise). Flexibility to adjust schedules and priorities based on needs

·         Ability to drive a vehicle and to travel frequently, including by plane and car

·         Ability to work in various industrial environments and navigate varying terrains when visiting customers

·         Ability to lift 50 lbs. Some lifting may be required for carrying samples, promotional materials, or setting up displays

·         Ability to access trade show venues, stand for long periods of time, and set up/take down booth materials during trade shows

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