"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".

Job Title: Product Specialist

Location: Plano, TX, 75023

Duration: 12 months Contract

Pay Scale: $34.19/hr

Job Description:

The main function of a product specialist is to be the subject matter expert on a product through its development. The typical product specialist will provide technical advice to customers concerning their product.

Roles Responsibilities:

Develop and maintain product launch plans, and ensure product meets quality expectations.
Evaluate new model concept, functions and design for quality improvement prior to mass production.
Collaborate with HQ and factories to ensure the new products are ready launch, confirm meeting all necessary requirements, including product evaluation, user trial, and training.
Data based quality sensing with primary focus on Annual Service Rate analysis for Home Appliance product improvement.
Analyze, evaluate and test various Home Appliance Product Categories top symptoms and issues that drive high Redo, identify root cause and corrective actions with internal teams, HQ and Factories.
Work closely with cross-functional teams, including HQ, Product engineers, Contact center, training and Field Service.

Skills:

2-4 years of HA experience w/ in-home service experience & Home appliance product management, development or related field.
Develop and maintain product readiness plans, including timelines, milestones and key deliverables.
Excellent communication and collaboration skills, with ability to work effectively with cross-functional teams.
Strong understanding of product development or management process and experience with home appliance related field.
Understanding manufacturing, engineering and product design.
Experience with quality analysis, product testing and validation.
Proficient w/ excel, PPT & computer savvy.
Ability to manage multiple projects and priorities in a fast paced environment.
Korean Bilingual preferred - not required.

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.

About ASK Consulting

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