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L2 EUC Desktop Support

Sri Tech Solutions
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New York, NY, USA
Aug 13, 2026
Customer Service Information Technology

Job Description

Job Description

Skill set: L2 / EUC Desktop Support

Duration: 1 Year

Site address: 3 World Trade Center, 175 Greenwich Street New York 10007

 

 

Job Description :

  • Proven experience as a Desktop Support Technician or in a similar IT support role.
  • Strong knowledge of desktop operating systems (Windows, macOS, and/or Linux could be added advantage).
  • Experience with software troubleshooting and installation (Microsoft Office, email clients, etc.) even remotely as well
  • Familiarity with hardware components and peripheral devices (printers, scanners, etc.).
  • Basic networking knowledge (TCP/IP, DNS, DHCP, VPN).
  • Excellent problem-solving skills and the ability to troubleshoot technical issues effectively.
  • Strong customer service skills with the ability to communicate complex technical concepts to non-technical users.
  • Ability to work independently and as part of a team.
  • Preferred relevant certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or equivalent is a plus.

 

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