Position Summary-

Job is part time of full time.

The Delivery Driver is responsible for delivering customer orders in a safe, accurate, and timely manner while providing exceptional customer service. In addition to delivery responsibilities, Delivery Drivers assist with various in-store operational tasks that support the cleanliness, organization, and efficiency of the store. This position requires safe driving practices, effective communication, and a commitment to maintaining the company's standards for customer service, food quality, and professionalism.

Essential Duties and Responsibilities

The Delivery Driver's responsibilities include, but are not limited to, the following:

• Maintain a current and valid Food Handler Certificate as required by applicable state and local regulations.
• Possess and maintain a valid driver's license, current vehicle insurance, and a safe driving record in accordance with company requirements and applicable law.
• Deliver customer orders safely, accurately, and in a timely manner while ensuring food quality is maintained during transport.
• Provide courteous, professional, and efficient customer service during all customer interactions.
• Use approved insulated pizza delivery bags and vehicle car toppers for every delivery and return all company-issued equipment to the store at the conclusion of each shift.
• Handle cash, credit card receipts, and other forms of payment accurately and responsibly while following all company cash-handling procedures.
• Maintain regular communication with restaurant management throughout each shift, providing updates regarding delivery status, delays, return times, or any issues affecting deliveries.
• Answer incoming customer telephone calls and assist with order taking or customer inquiries as directed by management.
• Assist with folding pizza boxes and maintaining an adequate supply for store operations.
• Scrape, wash, and oil pizza pans in accordance with company cleaning and maintenance procedures.
• Perform cleaning, stocking, and organizational tasks throughout the store during periods when not actively making deliveries.
• Assist with maintaining the cleanliness of food preparation areas, dishwashing areas, storage areas, the lobby, restrooms, and other portions of the store as assigned.
• Follow all company policies, food safety standards, sanitation procedures, and health department regulations.
• Maintain a professional appearance and represent the store in a positive manner while operating a personal vehicle or company-approved delivery vehicle.
• Promptly report accidents, vehicle issues, customer concerns, or safety hazards to management.
• Perform other duties and miscellaneous tasks as assigned by management or ownership to support the successful operation of the restaurant.

Qualifications

• Current Food Handler Certificate or the ability to obtain one within the required timeframe.
• Valid driver's license with an acceptable driving record.
• Current automobile insurance meeting applicable legal and company requirements.
• Reliable personal vehicle available for deliveries, if required by the store.
• Strong customer service and communication skills.
• Ability to manage time effectively and work independently while maintaining communication with store staff.
• Ability to accurately handle cash and other forms of payment.
• Dependability, punctuality, and a strong work ethic.

Physical Requirements

• Ability to stand, walk, bend, lift, and carry up to 50 pounds.
• Ability to enter and exit a vehicle repeatedly throughout a shift.
• Ability to safely operate a motor vehicle in varying weather and traffic conditions.
• Ability to work in a fast-paced restaurant environment and perform repetitive tasks.

Work Environment

Delivery Drivers work both inside the store