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Job Description
Job Description
About the Role:
Smoothie King in Austin, TX is looking for an energetic and motivated Shift Manager to lead our team and keep the blenders running smoothly! In this role, you'll play a key part in delivering an exceptional guest experience while driving daily operations with confidence and enthusiasm. If you're passionate about health, people, and fast-paced environments, this is the opportunity for you.
Responsibilities:
- Supervise and lead crew members during assigned shifts to ensure efficient store operations
- Deliver outstanding customer service and resolve guest concerns in a timely, professional manner
- Monitor food safety, cleanliness, and sanitation standards throughout the shift
- Assist with opening and closing procedures, including cash handling and register reconciliation
- Train and coach team members on product knowledge, service standards and store procedures
- Track inventory levels and communicate supply needs to store management
Requirements:
- 1+ year of supervisory or shift lead experience in food service, retail, or hospitality
- Strong leadership and team-building skills in a fast-paced environment
- Excellent communication and customer service abilities
- Basic math and cash handling proficiency
- Ability to stand for extended periods and lift up to 30 lbs
- Food Handler Certification (or willingness to obtain upon hire)
- Flexible availability including weekends, evenings, and holidays (will have a set schedule and will fill shifts when needed)
About Us:
Smoothie King is the world's leading smoothie brand, on a mission to inspire people to live a healthier, more active lifestyle — one purposeful blend at a time. With hundreds of locations across the country, we've built a loyal following of health-conscious guests who trust us to fuel their goals. Our team members love working here because of the positive culture, growth opportunities, and the chance to be part of a brand that truly makes a difference.
About Smoothie King