We are seeking an Accounts Receivable Administrator to join our Rye, NY headquarters. In this role, you will support the day-to-day cash application and receivables process across our retail-focused real estate portfolio. Reporting within the accounts receivable function, you will process tenant payments, reconcile cash receipts, prepare tenant billing and correspondence, and assist with month-end close activities. This is a great opportunity for someone who is detail-oriented, organized, and comfortable managing multiple priorities in a fast-paced environment, with the chance to work directly with lease administration systems and gain exposure to the broader retail real estate business.

Responsibilities

• Process and apply daily tenant payments received via ACH, wire, and lockbox, including reviewing third party receipt batches.
• Assist in reconciling cash receipts and investigate unapplied or unidentified payments.
• Prepare and organize documentation for security deposit refunds.
• Process and distribute monthly rent increase letters to tenants.
• Handle bounced check processing, including tenant communication and necessary account adjustments.
• Assist in the preparation and distribution of monthly tenant statements and other tenant correspondence.
• Prepare and process billing and credit adjustments for tenant accounts, maintaining detailed and accurate records.
• Assist with month-end close activities related to receivables.
• Reach out to tenants for open account balances and provide backup documentation as needed.
• Assist with other administrative duties and special projects as needed.
• Leverage artificial intelligence (AI) and automation tools to improve efficiency in the various assigned tasks.