The Town of South Hadley is seeking dedicated and detail-oriented individuals to join the South Hadley Police Department’s team as substitute and per diem, part-time public safety 911 Dispatchers. Substitutes will work as coverage is needed, and in the absence of the regularly scheduled Dispatchers. Work opportunities may be offered for day, evening, and overnight shifts and may include both planned assignments, or shifts on a short notice basis. Please note: These are temporary positions, to be eliminated on or prior to the date Town of South Hadley joins a regional PSAP currently anticipated by the middle or end of October 2026.
This crucial role involves answering and documenting all incoming calls, dispatching appropriate units, handling emergency medical dispatch, and managing various communications. The ideal candidate will possess the ability to work effectively under pressure, maintain confidentiality, and ensure public safety through prompt and accurate response to emergency and non-emergency situations.
The South Hadley Police Department consists of twenty-nine (29) full-time officers, 5 fulltime dispatchers and civilian clerical staff. The department utilizes the latest E911 technologies, TriTech IMC CAD systems, Dell mobile data terminals, PowerPhone EMD and Kenwood radio communications systems.
Summary of Responsibilities:
Recommended Minimum Qualifications:
The following requirements may be substituted by and equivalent combination of education, training, and experience which provides the necessary knowledge, skills, and abilities required to perform the job:
Schedule/Substitute Status:
Position is non-benefited, paying $25.23/hour (Grade 4, Step 2). This is a substitute (as needed), variable hour position, and opportunities to work and schedule will be based on operational need. There is no minimum guaranteed hours, however it is currently anticipated that employees may work 8 hours per week or more if desired.
Questions regarding the position can be directed to Lt. David Gagne.
Visit www.southhadley.org/Jobs to complete the online application and upload a cover letter and resume. Applicants will be reviewed on a rolling basis; positions will remain open until filled.
The Town of South Hadley is an Affirmative Action/Equal Opportunity Employer.