Title

Solutions Specialist

Job Description

About Us

Join our team!

Welcome to Air Comm, where innovation meets communication! Since 1973, we've been on a mission to revolutionize wireless solutions for clients worldwide. We tailor our services to fit the unique needs of every industry, big or small. We specialize in integrated technologies from cell phone integration, dispatch consoles, intelligent surveillance cameras and more to find the right solution for our customers. With a knack for creativity and a passion for problem-solving, we're not just your average communications provider—we're your trusted partner in navigating the ever-changing landscape of connectivity. Join us as we continue to soar to new heights, making waves in the world of two-way radios.

Location

Houston, TX

Employment Type

Full-Time, Regular, Exempt

Manager Position

No

Reports To

Travel

No

Revision Date

September 2026

Summary of Functions

An Outside Sales/Solutions Specialist is responsible for expanding our business network by cultivating relationships with key customers and industry stakeholders. This role identifies new business, as well as growing current business within Air Comm’s portfolio. This role promotes our wide range of cutting-edge communication and surveillance solutions, by offering tailored solutions to meet client needs and maximize value. Collaborating closely with Engineers and Service Staff, they design custom camera systems and provide expert guidance to clients, addressing their pain points and ensuring long-term satisfaction. With a keen focus on effective communication, initiative, and organizational skills, they serve as a trusted liaison between customers and internal teams, driving towards mutual success and innovation.

Essential Duties and Responsibilities

• Sell Air Comm’s Voice & Video Solutions Portfolio, which includes:

• • Two Way Radio Systems (Motorola, Kenwood, Titan Radio, etc.)

  • Cellular Bi-Directional Amplifiers

  • Dispatch Consoles

  • Emergency Radio Responder Coverage Systems

  • CCTV Systems (Avigilon, SentraCam video, etc)

  • Remote Video Monitoring

  • Access Control

  • Radio Alert Integration

• Harness your networking prowess to cultivate relationships with key customers and industry stakeholders, driving new business opportunities.

• Collaborate with existing clients to identify untapped potential and offer comprehensive product solutions tailored to their needs.

• Collaborate with Engineers and Service Staff to develop bespoke camera solutions that address client specifications.

• Delve into customer pain points, offering innovative solutions that resolve their challenges and ensure long-term satisfaction.

• Cultivate enduring relationships with clients, serving as a trusted liaison between customers and internal teams to ensure seamless communication and service delivery.

• Perform additional assignments and special projects as directed.

Experience/Education

• High school diploma/GED or equivalent.

• Demonstrated expertise in sales or customer service roles, with a track record of achieving results.

• Company will provide additional training, as necessary.

Knowledge, Skills, and Abilities

• Excellent computer skills including knowledge and experience with Microsoft Office, Outlook, and Excel.

• Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.

• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.

• Above average oral and written communication skills and creativity applied to resolution of issues.

• Highly proactive and responsive to internal and external customers

• Ability to exercise independent judgment and advise project leadership on complex issues

• Good problem-solving skills/decision-making skills.

• Strong attention to detail.

• Commitment to excellence and high standards.

• Ability to work with all levels of management.

Physical Demands

The following physical activities or abilities are commonly, but not always, associated with the performance of this position. The actual req