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Director of Self-Directed Services

J.M. Murray Center, Inc.
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New York, NY, USA
$33.38 - $41.56 hourly
Aug 13, 2026
Executive

Job Description

Job Description

Job Title

DIRECTOR OF SELF DIRECTION SERVICES

Reports to

Executive Director of Services

Direct Reports

Managers –SELF-DIRECTION SERVICES


FLSA Status: EXEMPT

DSP Status: NO

This job description is intended to describe the nature and level of work being performed by employees assigned to this position. It is not to be construed as an exhaustive list of all responsibilities and duties required of the job incumbents.


Full time

To explore the full range of benefits please visit our website www.jmmurray.com

$33.38-41.56/hour - Placement in the range will be determined based on experience and other factors allowed by law.


GENERAL SUMMARY

Promote, develop and oversee all aspects of Self-Direction Services through the Office of People with Developmental Disabilities. Oversee the delivery of service, supervision of staff and compliance with OPWDD regulations. This position is responsible for service delivery both in local communities and across New York State.


COMPANY STANDARDS

  • Maintains regular attendance and punctuality in order to provide ensure quality services to individuals served and to act as a positive role model for employees. This position operates within a hybrid work environment, with work performed both onsite at assigned physical service locations and remotely, based on operational needs and job responsibilities.
  • Follows and ensures that all employees and individuals follow all safety rules and regulations, including wearing/using required personal protective equipment while working. Immediately addresses and reports any safety concerns or unsafe working conditions to the Executive Director of Services or the Safety Officer.
  • Ensures that all aspects of Self-Direction Services are in compliance with the JM Murray mission statement, policies and procedures, professional standards, and applicable governmental laws, rules and regulations.
  • Demonstrates both personal accountability and the development of confidence and accountability of employees, to ensure that day-to-day issues and concerns are responded to and resolved in a timely manner.

ESSENTIAL FUNCTIONS

  1. Coordinates and maintains workloads and work assignments for the Self Direction department, ensuring that all areas of Self-Directed Services are being provided and addressed.
  2. Through oversight and direct supervision of the department, ensures that consumer hired employees, once they complete their new hire orientation, are properly trained and begin their work assignments for their consumer employer in a timely manner.
  3. Back up to the Self-Directed and FI staff who attend Life Plan meetings for individuals served and for the completion of required Staff Actions Plans and documentation. Ensures follow up and completion of all required documentation regarding the services provided to each individual, as required by meeting outcomes.
  4. Maintains a high level of communication with families and individuals served, Support Brokers, Care Managers, and FI staff. A coordinated workflow with proper back up training will be maintained on an ongoing basis among the department, using a team orientated approach to ensure timely and effective services.
  5. Ensures the work hours of employees is monitored on an ongoing basis. Ensures follow up on all employees who are not working regular hours, or who are working outside of the hours they were hired for; communicates work status changes of employees to the HR Department in a timely manner.
  6. Oversees the intake activities for Self-Direction Services. Ensures that all required documentation is received, budgets are approved, and that services commence as soon as individuals are ready and approved to receive them.


  1. Ensures follow up and timely response on all compliance audit findings to the Compliance Department.
  2. Ensures quality service delivery by all consumer hired employees, Fiscal Intermediary Staff, and Support Brokers to ensure timely and compliant documentation is received for billing, and that records and documentation meet regulations and departmental policies.
  3. Ensures/completes billing for all services provided, within established JM Murray timeframe.
  4. Ensures accurate and complete records of services through the JM Murray Electronic Medical Record (EMR), and through the efficient use of e
About J.M. Murray Center, Inc.
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