For more than three decades, Friends For All (formerly Friends For Life) has been preventing the spread of HIV and helping those affected by HIV/AIDS live well. Our holistic, client-centered approach provides a variety of services coordinated through one centralized model. We strive to address the roots of need—including stigma and inequality—to improve health and wellness for everyone we serve. Our goal is to eliminate new transmissions of HIV in Memphis and the Mid-South and empower those living with HIV to become their healthiest, happiest selves.

What is in it for you:

• A commitment to work-life balance with: (up to 38 Days Off)
  1. 12 accrued vacation days per year
  2. 12 accrued sick days per year
  3. 14 paid holidays, including Your Birthday!
  4. Flex Schedule may be available based on position after introductory period
• Employer-sponsored health, dental, and vision insurance with two PPO medical and Dental plans. Costs for employee per pay period (bi-weekly)
  1. BCBS PPO Plans
     • PPO Gold premium = $86.56
     • PPO Platinum premium = $214.62
  2. Dental Plans
     • PPO Low = $1.14
     • PPO High = $5.81
  3. Vision premium = $1.41
• 401k program with up to 3% employer match starting immediately
• Employer-paid basic life insurance valued at $50,000
• Employer-paid Short-term disability
• Voluntary Life and AD&D, Long-term disability
• Flexible Spending Accounts for healthcare and dependent care
• Student Loan Forgiveness Programs
• Employee Assistance Program with in person counseling options

To Learn More about Working at FFA: Go to https://www.friendsforall.org/careers

Compensation:

Friends For All believes in compensating our employees fairly and we look at both internal and external salary analysis. The range listed is an estimate as it looks at the total compensation package as well as factors such as skill sets, training, education and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range as this gives the employee a chance to grow into the role.

Housing Manager

JOB TITLE:

Housing Manager

EXEMPT (Salaried) or NON EXEMPT(Hourly):

Exempt

DEPARTMENT:

Client Services

STATUS:

Full-Time

REPORTS TO:

Director of Housing & Data Administration

REGULAR HOURS:

39

JD REVISION DATE:

05/09/2025

SUMMARY:

The Housing Manager oversees all housing-related operations at Friends For All Corporation, including landlord contracts, leases, and rent payments for TBRA, Master Leasing, and TBRA HOME programs. They directly supervise Housing Specialists to ensure effective service delivery. The role also includes managing the STRMU (Short-Term Rent, Mortgage, and Utility assistance) program. Key responsibilities involve evaluating applicant eligibility, approving or denying cases, and ensuring compliance with program requirements.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Oversee day-to-day operations of the TBRA, Master Leasing, TBRA HOME, and the STRMU Housing programs.
• Ensure execution and compliance of all housing contracts between tenants and landlords.
• Monitor expenditures and manage Housing program budgets in coordination with the Director of Housing.
• Calculate and verify rent and subsidy amounts in accordance with grant standards.
• Maintain a personal caseload of no more than 20% of total Housing clients and up to 25% of Short-Term Housing clients.
• Monitor tenant rent payments and maintain documentation of landlord property ownership.
• Review housing program contracts periodically for compliance.
• Determine program and financial eligibility for housing programs.
• Issue vouchers and Rental Unit Approvals (RUAs) per HOPWA guidelines.
• Facilitate re-certifications and manage recertifications for assigned tenants.
• Respond to client inquiries, complaints, and provide program updates.
• Ensure staff are equipped and delegated to provide accurate, timely information to walk-in clients regarding Property Management, and the STRMU programs.
• Refer clients to approp