Motorcycle Technician
Position Type: Full-Time
Experience Level: Intermediate to Experienced
Department: Service
Reports To: Service Manager / Management
Position Summary
The Motorcycle Technician is responsible for the inspection, maintenance, diagnosis, and repair of motorcycles in accordance with manufacturer specifications, accepted industry practices, and shop procedures.
This position is intended for an intermediate to experienced technician capable of performing routine service and mechanical repairs independently while possessing the knowledge and judgment necessary to identify additional concerns and determine when further diagnostic direction or technical assistance is required.
The technician is responsible not only for completing assigned repairs, but also for accurately documenting motorcycle condition, diagnostic findings, recommended repairs, work performed, and any additional concerns discovered during service.
Essential Duties & Responsibilities
- Perform scheduled maintenance and general motorcycle service.
- Diagnose mechanical, electrical, fuel, starting, charging, cooling, and drivability concerns.
- Perform engine, drivetrain, clutch, transmission, suspension, steering, brake, wheel, tire, and chassis repairs.
- Perform motorcycle inspections and identify safety, maintenance, and repair needs.
- Verify customer concerns and assist in determining appropriate diagnostic and repair procedures.
- Use manufacturer service information, specifications, wiring diagrams, diagnostic equipment, and technical resources when performing repairs.
- Complete assigned work accurately and within reasonable industry labor times.
- Perform test rides and operational checks when appropriate to verify concerns and completed repairs.
- Identify additional repair or maintenance needs discovered during service and communicate findings before performing unauthorized work.
- Maintain complete and accurate repair-order documentation, including diagnostic findings, measurements, test results, work performed, and recommendations.
- Properly document pre-existing damage, unusual motorcycle condition, modifications, or other conditions relevant to the repair.
- Maintain assigned tools, shop equipment, lifts, diagnostic equipment, and work areas in safe working condition.
- Follow shop safety procedures and proper handling requirements for motorcycles, batteries, fuel, chemicals, oils, and other hazardous materials.
- Protect customer motorcycles and property while vehicles are in the shop's care.
- Communicate with service staff regarding repair progress, parts needs, additional findings, delays, or changes in the scope of work.
- Assist other technicians and shop personnel when necessary to maintain workflow.
- Perform other service-department duties reasonably related to the position.
Required Qualifications
- Previous professional motorcycle repair experience or equivalent demonstrated experience.
- Working knowledge of modern motorcycle mechanical and electrical systems.
- Ability to independently perform common maintenance and repair procedures.
- Ability to diagnose common mechanical and electrical faults using appropriate testing procedures rather than relying solely on parts replacement.
- Ability to read and interpret service manuals, technical specifications, wiring diagrams, and repair procedures.
- Ability to safely operate motorcycles for movement, inspection, and test riding.
- Ability to use standard motorcycle service tools, precision measuring equipment, and diagnostic equipment.
- Ability to accurately document technical findings and completed work.
- Ability to organize and manage multiple assigned repair orders.
- Valid driver's license with an acceptable driving record.
- Ability to provide and maintain the professional hand tools normally required to perform motorcycle service and repair.