Sr. Infrastructure Engineer - Norwalk, CT

• This is a Short Term Assignment -  8 - 10 weeks - projected start 8/24/2026
• Location - Onsite - Norwalk, CT 
• 40 hours - Monday-Friday
• Work Auth - US Citizenship 
• No Third Party Candidates Please

Position Overview:
The Sr. Infrastructure Engineer will be responsible for assisting in the design, development, and implementation of virtualization, storage and cloud solutions which support the current and future needs of the business. Day-to-day, the optimizations and performance of these solutions allow HomeServe USA to achieve its rapid growth. This is a critical IT Infrastructure component, so the candidate must have extensive experience in virtual, cloud and storage technologies. This role requires deep expertise in Microsoft Active Directory services and Amazon Web Services (AWS) cloud environments. The ideal candidate will have a strong foundation in Windows-based enterprise systems, identity and access management (IAM), and infrastructure-as-code (IaC) principles. The focus of the Sr. Infrastructure Engineer will entail the engineering and support of all the virtualized systems across multiple data centers and cloud while ensuring the environment is managed to meet best practice standards and agreed service availability (SLA's). The successful candidate will also have experience in cloud platforms and will drive strategies for implementing cloud platforms at HomeServe USA.

Responsibilities:

• Design and manage scalable, secure, and high-performance cloud infrastructure on AWS.
• Implement AWS IAM policies, roles, and federated identity integrations with AD.
• Build and maintain cloud automation and provisioning using CloudFormation, Terraform, or similar IaC tools.
• Manage AWS services such as EC2, S3, RDS, VPC, CloudWatch, Lambda, and Systems Manager.
• Support hybrid-cloud architecture, including AD domain controllers and workloads in AWS.
• Optimize costs and resource utilization through monitoring, automation, and lifecycle management.
• Design, implement, and manage Active Directory Domain Services (AD DS), DNS, DHCP, and Group Policy Objects (GPOs).
• Maintain the existing enterprise virtualization environment (VMware), including troubleshooting, performance monitoring and optimization, capacity, and continuity planning.
• Assist in the planning, design, and implementation of new virtualization technology solutions.
• Ensure security, compliance, and operational standards are met across both on-prem and cloud environments.
• Automate administrative tasks using PowerShell, AWS CLI, and Python.
• Collaborate with cross-functional teams on cloud migration, DR planning, and infrastructure modernization initiatives.
• Maintain and manage Citrix environments (Citrix Virtual Apps and Desktops, Citrix Cloud).
• Using observability tools, ensure high availability, and quickly respond to incidents and outages.
• Document system configurations, procedures, and best practices.
• Maintain an expert level of knowledge by maintaining current certifications, attending seminars or other related activities.
• Interact with hardware and software vendors to ensure timely resolution to any issues or outages.
• Respond quickly and effectively to production issues and take responsibility for seeing those issues through resolution.
• Participate in an on-call rotation for support of systems outside of normal business hours.
• Assist with the planning and deployment of infrastructure security measures.
• Analyze existing operations and make recommendations for the improvement and development of the relevant IT systems.
• Participate in Post-Mortem meetings to discuss any outage occurrences, develop safeguards and, where appropriate, implement any recommended changes to avoid reoccurrence.

Essential Functions:

% of Time on Function

Provide operational support to ensure IT infrastructure is running at 100%. - 30%

Process level-3 requests & incidents from user community, ensuring SLAs are met. - 30%

Implement new systems/improve existing systems to better align with company objectives and goals. 20%

Collaborate with different teams across the organization to realize company objectives. - 10%

Documentation of system configurations, procedures and best practices. -10%

Total -100%

Job Requirements:

• University degree in the field of computer science, engineering, or information systems.
• A minimum of 10 years of strong technical IT