CLOSING DATE: WEDNESDAY, AUGUST 12TH AT 4:00PM
RESIDENT HOUSING SPECIALIST / SITE MANAGER
BUENA TIERRA APARTMENTS, GOLETA
FULL-TIME - 62 HOURS BIWEEKLY BENEFITS ELIGIBLE
Compensation in addition to free residence in unfurnished small one-bedroom apartment with paid utilities.
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.
DEFINITION: Up to 40 hours per week, the Resident Housing Specialist provides residential on-site property management and case management to low-income individuals and families within Santa Barbara County. Case management at development includes assisting clients with documentation, coordination & communication with housing authority staff, clients and partners. Maintain office hours Monday through Friday as assigned with availability during evenings and weekends for property oversight and light cleaning. Approximate duties breakdown: 31 paid hours per week holding office hours plus up to 9 hours performing light cleaning and property foot patrol in exchange for free residence in a small one-bedroom unit.
SUPERVISION RECEIVED AND EXERCISED:
Receives immediate direction and supervision from the Goleta Housing Manager.
ESSENTIAL FUNCTION STATEMENTS – Essential and other important responsibilities and duties may include, but are not limited to the following:
Essential Functions:
- Perform property management functions; move-in / move-out inspections, lease enforcement, mitigate neighbor-to-neighbor disputes, serve termination notices, perform housekeeping inspections, and other property management-related duties
- Respond in a safe and timely manner to all allegations received such as drug-related criminal activity, activities that threaten the health or safety of residents, any gang related activity, violent criminal activity, any sexual offenses, fraud allegations, income discrepancies, household composition and any program participant responsibilities that have been violated. Attend informal hearings pertaining to any of the above allegations.
- Monitor the complex regularly and report observations to housing management.
- Report emergencies to the local fire, police and/or Sheriff and contact Housing Manager immediately.
- Maintain an observation log and regularly monitor a surveillance system.
- Remain familiar with current U.S. Department of Housing and Urban Development ever changing Federal Regulations as they relate to government-subsidized rental assistance programs.
- Refer sensitive, highly complex issues to the housing manager for resolution.
- Collaborate with a network of community agencies to ensure necessary supportive services are provided to residents. Assist clients in obtaining program assistance paperwork and notify supportive services of resident needs as observed.
- Review data, evaluate applicable rules and regulations, and make determinations of client eligibility for program assistance; review client intake files for accuracy and completeness and process as needed.
- Conduct initial eligibility certifications and re-certifications.
- Respond to inquiries, phone calls, correspondence, and e-mail in a timely and responsive manner.
- Coordinate with Housing Quality Inspections (HQS) team to ensure timely inspections at admission to program
- Inspect fire extinguishers/Narcan boxes and first aid kits, conduct safety drills, document as required and notify safety coordinator.
- Maintain proper maintenance of client files and computer records to ensure accuracy according to HUD regulations and HACSB policies and procedures. This includes renewing contracts for HCV housing participants, including interims and re-certifications/review of income and household composition.
- Issue parking citations.
- Notify resident services department and Housing Manager of resident needs as observed
- Along with Housing Management effectively mediate and facilitate resolution to tenant complaints
- Perform cleaning and litter removal in common areas that may include but is not limited to exterior grounds, community rooms, laundry facilities, washers and dryers, computer rooms, bike storage.
- Call in work orders to maintenance staff for observed maintenance items that may include but is not limited to walkway lights out, irrigation malfunctions, uneven sidewalks.
- Meet with contractors, maintenance and housing staff as di