High Fidelity Wraparound

Parent Peer Partner

Support Families. Build Trust. Strengthen Hope.

New Alternatives, Inc. is seeking a compassionate and highly skilled Parent Peer Partner to join our High Fidelity Wraparound team. This role is centered on authentic engagement, lived experience, and the ability to build strong, trusting relationships with families navigating complex systems of care.

The Parent Peer Partner plays a vital role in supporting caregivers by sharing lived experience, fostering hope, and helping families feel heard, understood, and empowered throughout the Wraparound process. This position works closely with Child and Family Teams (CFTs) to ensure family voice, choice, and strengths remain central in all planning and decision-making.

About the Role

This position requires excellent engagement skills and the ability to quickly establish rapport with caregivers, children, and family systems. The Parent Peer Partner supports families in identifying strengths, building natural supports, and navigating behavioral health, education, and community resources.

You will serve as a bridge between families and systems of care—helping ensure that services are accessible, culturally responsive, and aligned with the family’s goals.

Key Responsibilities

• Build strong, trusting relationships with caregivers and families through lived experience and engagement skills
• Support family participation and voice within Child and Family Team (CFT) meetings
• Assist families in identifying strengths, natural supports, and community resources
• Provide encouragement, coaching, and peer-based support throughout the Wraparound process
• Help families navigate behavioral health, education, probation, and community systems
• Promote hope, resilience, and empowerment in all interactions
• Collaborate with HFW Facilitators, Family Specialists, and clinical teams to support care planning
• Maintain timely and accurate documentation in accordance with program requirements

Qualifications

• Experience as a parent or caregiver of a child with complex emotional, behavioral, or system involvement experience strongly preferred
• Strong engagement, communication, and relationship-building skills are essential
• Ability to connect authentically with families in a supportive, nonjudgmental manner
• Experience working with children, youth, and families in community, peer support, or human services settings preferred
• Understanding of family-centered, strengths-based, and trauma-informed care
• Ability to work collaboratively within multidisciplinary teams
• Current & Valid CA Driver's License Required 
• Bilingual abilities strongly preferred

Compensation

• $23–$26 per hour, based on education, experience, and language abilities

What We Offer

• Competitive hourly pay with opportunities for advancement
• Flexible work environment
• Paid time off
• Professional development and training opportunities in peer support and Wraparound practice
• Supportive, team-based culture focused on collaboration and growth
• Opportunities to make a meaningful impact on children, youth, and families every day
• Career pathway opportunities within a growing behavioral health organization

Join Our Team

If you are passionate about supporting families, sharing lived experience, and using your engagement skills to create hope and connection, we invite you to apply.

Apply today and help families feel supported, empowered, and never alone—one family at a time.

New Alternatives, Inc. is a private nonprofit agency that provides a wide range of services to children, youth and families in San Diego and Orange Counties. Services include residential, outpatient, day treatment and in home support services.
New Alternatives, Inc. is committed to providing Trauma Informed Care principles throughout our agency.